Taiye Oriola
Truro,NS
Summary
Proficient in delivering exceptional care and support to elderly populations, fostering dignity and respect. Experienced Store Manager with a track record of training and developing staff to drive performance. Known for strong conflict resolution and customer service skills, ready to implement strategies that enhance operational outcomes.
Overview
7
7
years of professional experience
Work History
Elderly Caregiver
Care Provide Canada Inc
Kitchener, Ontario
10.2018 - 04.2022
- Assisted clients with daily living activities and personal care needs.
- Organized oral medications for clients following dosage and schedule requirements.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Assisted with activities of daily living such as bathing, dressing, grooming, toileting and eating.
- Responded quickly in emergency situations in a calm manner.
- Respected the privacy, dignity and confidentiality of each client served.
- Developed strong relationships with clients based on trust and respect.
Store Manager
Soft Touch Carwash
Cambridge, Ontario
05.2022 - 11.2025
- Supervised daily operations to ensure efficient workflow and customer satisfaction.
- Managed inventory levels and ordered supplies to maintain operational efficiency.
- Resolved customer complaints and inquiries to enhance overall experience.
- Conducted performance reviews to provide feedback and support employee development.
- Maintained safety standards and compliance with health regulations in the facility.
- Recruited, trained and supervised new employees.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Prepared monthly reports on sales figures, expenses, profits.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Established store tactics and strategies to achieve operational performance and sales goals.
Education
3 Years Advanced Diplorma - Business Administration And Management
Conestoga College Institute of Technology And Advanced Learning
Kitchener04-2022
Skills
- Conflict resolution
- Patient assistance and emotional support
- Client assessment and health monitoring
- Time management and inventory management
- Communication skills
- Client safety and first aid
- Activities of daily living
- Housekeeping duties
- Visual merchandising
- Customer experience and relationship management
- Sales analysis
References
References available upon request.
Timeline
Store Manager
Soft Touch Carwash
05.2022 - 11.2025
Elderly Caregiver
Care Provide Canada Inc
10.2018 - 04.2022
3 Years Advanced Diplorma - Business Administration And Management
Conestoga College Institute of Technology And Advanced Learning