Resolved account-related grievances for members.
Facilitated client membership sales.
Facilitated membership renewals.
Offered support in troubleshooting system errors.
Assisted members in designing custom maps with triptik.
Managed large influx of inbound communications.
Arranged and organized products on shelves and in the backroom.
Scanned and documented inventory efficiently.
Addressed customer inquiries through inbound call management.
Managed inbound call operations.
Cultivated comprehensive understanding of products leading to higher sales.
Resolved disputes efficiently.
Assisted in resolving billing inquiries.
Executed effective strategies for conflict resolution.
Secured credit card data through tokenization.
Supported clients in order placement.
Managed high volume of telephone inquiries each day.