Summary
Overview
Work History
Education
Skills
Timeline
Generic

Taiya Dirisio

Toronto,ON

Summary

Dependable successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

13
13
years of professional experience

Work History

Server/Bartender

Squires
09.2022 - Current
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Tracked bar stock levels and promptly replenished low materials to prevent shortages.
  • Developed creative bar menus and drink recipes by researching emerging industry trends.

Server

Pepperwoods Bistro
01.2020 - 08.2022
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.

Bottle Service Waitress

Trust Nightclub
01.2018 - 05.2019
  • Preserved table appearance by removing clutter and trash, frequently checking drink levels and providing sufficient napkins.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Processed orders and facilitated customer payments using POS system.

Server

Joe Dog's
03.2017 - 01.2018
  • Cultivated warm relationships with regular customers.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Server

Kelseys Original Roadhouse
03.2014 - 05.2016
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Server

Anchor Bar
03.2013 - 03.2014
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.

Catering Server

Ontario Place Atlantis Pavilion
01.2010 - 03.2012
  • Cleared dishes and glassware quickly following each course.
  • Assisted customers in selecting menu items, answering questions and providing general information.

Education

Makeup Aesthetics - Cosmetology Studies

Glow Academy
01.2016

High School Diploma -

Bishop Tonnos Catholic Secondary School
Ancaster, ON
06.2013

Skills

    -Communication skills

    -Problem solving

    -Team Player

    -Time Management

    -Active listening

Timeline

Server/Bartender

Squires
09.2022 - Current

Server

Pepperwoods Bistro
01.2020 - 08.2022

Bottle Service Waitress

Trust Nightclub
01.2018 - 05.2019

Server

Joe Dog's
03.2017 - 01.2018

Server

Kelseys Original Roadhouse
03.2014 - 05.2016

Server

Anchor Bar
03.2013 - 03.2014

Catering Server

Ontario Place Atlantis Pavilion
01.2010 - 03.2012

Makeup Aesthetics - Cosmetology Studies

Glow Academy

High School Diploma -

Bishop Tonnos Catholic Secondary School

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Taiya Dirisio