Professional administrative expert prepared for leading and optimizing office operations. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in project management, process improvement, and communication. Reliable and efficient with proactive approach to problem-solving and organizational excellence.
Overview
11
11
years of professional experience
13
13
years of post-secondary education
1
1
Language
Work History
Adminitrative Manager
Romekan Global Energy Ltd
10.2020 - Current
Supervised staff and delegated tasks to maintain positive, productive administrative operations.
Updated reports, managed accounts, and generated reports for company database.
Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
Improved office efficiency by implementing streamlined administrative processes and procedures.
Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Managed sensitive information discreetly, ensuring proper storage and disposal practices were followed at all times to maintain confidentiality compliance standards.
Reduced operational costs through effective management of staff schedules, resources, and vendor relationships.
Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
Assistant Service Manager
Inguest Global Partner Ltd,
08.2019 - 09.2020
Developed strong relationships with customers, resulting in repeat business and increased loyalty.
Met with customers to discuss service needs and develop effective and practical solutions.
Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
Increased overall efficiency within the department by optimizing workflow processes and eliminating bottlenecks in service delivery.
Maintained accurate records of completed services, parts inventory, and customer communications to streamline processes.
Conducted regular performance evaluations for staff members, offering constructive feedback and setting goals for professional growth.
Coordinated schedules and assigned work orders to maximize productivity within the service department.
Implemented training programs for new employees to quickly familiarize them with company policies, procedures, and safety guidelines.
Monitored budgetary constraints closely to ensure cost-effective management of labor, parts inventory, and other resources.
Enhanced team efficiency by implementing streamlined procedures for daily operations.
Customer Solution Provider, Team Lead, ALAT
Inguest Global Partner Ltd
10.2014 - 07.2019
Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
Coached team members in techniques necessary to complete job tasks.
Trained new team members by relaying information on company procedures and safety requirements.
Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
Education
Bachelor of Arts - History & International Relations
Obafemi Awolowo University
05.2001 - 09.2014
Skills
Documentation and control
Administrative support
Office management
Recordkeeping and reporting
Document analysis
Analytical thinking
Customer due diligence
Regulatory documentation
Timeline
Adminitrative Manager
Romekan Global Energy Ltd
10.2020 - Current
Assistant Service Manager
Inguest Global Partner Ltd,
08.2019 - 09.2020
Customer Solution Provider, Team Lead, ALAT
Inguest Global Partner Ltd
10.2014 - 07.2019
Bachelor of Arts - History & International Relations
Project Engineer - Electrical/Electronics Systems- Field Operations at Halliburton Energy GlobalProject Engineer - Electrical/Electronics Systems- Field Operations at Halliburton Energy Global
Lead Information Systems Security Officer at Insight Global / Department of EnergyLead Information Systems Security Officer at Insight Global / Department of Energy