Summary
Overview
Work History
Education
Skills
Timeline
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TAIWO AKINTUNDE

Sudbury,Ontario

Summary

Detail-oriented and experienced Administrative Assistant II with a proven track record of managing office operations efficiently. Possess strong organizational and communication skills, adept at handling multiple tasks simultaneously. Seeking to contribute administrative expertise to a dynamic team.

Overview

5
5
years of professional experience

Work History

Operations Administrator II

FedEx Express
Greater Sudbury, ON
05.2021 - Current
  • Address customer inquiries, resolving issues promptly to enhance satisfaction and retention
  • Coordinate office activities and operations to secure efficiency and compliance with company’s policies
  • Track stocks of office supplies and place orders when necessary
  • Provides clerical support to various management and operational functions, including, but not limited to, photocopying, filing, faxing, emailing, and answering telephone
  • Reviews, research, and/or enters data in various systems to support respective functional areas
  • Serves as frontline customer service to receive, solve, and/or escalate customer inquiries and issues
  • Supports ability for timely delivery and mitigates loss and damage by performing address
  • Processes invoices for payment into FedEx financial cloud system and maintains invoice filing system
  • Schedules appointments and coordinates arrangements for meetings conferences and travel arrangements.

Office Administrator

T&k Investment
Kaduna, Kaduna
10.2019 - 12.2020
  • Improved workplace efficiency with the regular maintenance of office equipment and proactive troubleshooting of technical issues.
  • Enhanced team collaboration with the establishment of clear communication channels and guidelines.
  • Assisted in event planning efforts for company gatherings, conferences, or workshops to enhance employee engagement and networking opportunities.
  • Facilitated smooth operations by maintaining updated inventory records, anticipating supply needs, and placing timely orders for essential materials.
  • Maximized office space utilization by maintaining a clean, organized work environment that encouraged productivity and efficiency.
  • Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
  • Safeguarded company information by maintaining strict confidentiality protocols and ensuring secure document storage practices.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Education

Graduate Certificate - Supply Chain Management

Cambrian College of Applied Arts And Technology
Sudbury, ON
02.2023

Graduate Certificate - Mobile Application Development

Cambrian College of Applied Arts And Technology
Sudbury, ON
03.2022

Bachelor of Science - Computer Science

Bowen University
Oyo, Nigeria
11.2020

Skills

  • Typing skills
  • Microsoft office
  • SAP
  • SharePoint
  • Typing
  • Administrative Support
  • Problem Solving skills
  • Time Management
  • Organizational skills
  • Communication skills
  • Inventory Control
  • Customer service
  • Sustainability
  • Adaptability
  • Safety above all
  • Familiarity with office equipment and software applications (fax machines, printers, copiers, etc)

Timeline

Operations Administrator II

FedEx Express
05.2021 - Current

Office Administrator

T&k Investment
10.2019 - 12.2020

Graduate Certificate - Supply Chain Management

Cambrian College of Applied Arts And Technology

Graduate Certificate - Mobile Application Development

Cambrian College of Applied Arts And Technology

Bachelor of Science - Computer Science

Bowen University

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TAIWO AKINTUNDE