Taiwo Akadiri

• Developed team communications (via Microsoft teams) with Offshore teams to ensure that Kaizen initiatives are communicated and approved across board.
• Utilized SAP to oversee every phase of supply chain from purchase order to delivery to invoicing, targeting 100% end-user satisfaction
• Facilitated communication between internal personnel, contractors and vendors for project cohesion.
• Achieved project deadlines by coordinating with contractors to manage performance.
• Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
• Collaborated with internal teams to streamline operations across materials handling, production and shipping.
• Created spreadsheets using SAGE, Microsoft Excel for daily, weekly and monthly reporting.

• Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
• Built relationships with management to understand business needs and translated needs into system and reporting requirements embedded in KPIs
• Provided advice to leadership on implementation of HR policies and procedures, reiterating best practices and legal compliance.
• Developed KPIs and metrics to track team performances- Conducted weekly performance reviews; collaborated with team leads to develop and execute training needs plan to address gaps
• Improved quality of hiring decisions by working with hiring managers on new comprehensive employment selection processes.
• Coordinated delivery of end to end recruitment projects and initiatives across different cities- Implemented company's first applicant tracking system.
• Designed various documentations and manuals outlining standards, internal processes, policy and procedures.
• Engaged employees through open communication for addressing concerns, allowing for different opinions and publicizing new strategies.

• Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters
• Conducted background checks on candidates by obtaining information from previous employers and references
• Managed over 50 candidate calls per day
• Applied sound judgment in directing people inquiries appropriately, escalating and resolving requests
• Maintained human resources information system and kept employee files up to date and accurate.
• Organized logistics and materials for each meeting, arranged spaces and took detailed notes for later dissemination to key stakeholders.
• Coordinated meetings, developed meeting content and presented human resources updates.
• Documented feedback from employees during exit interviews process for voluntary and involuntary exit and provided feedback report to Line Manager.

• Advised organizational leaders on complex and confidential matters ranging from performance management to employee relations issues.
• Supervised and mentored direct reports on implementation of HR policies, procedures, programs and functions.
• Launched employee engagement and innovative programs to increase retention loyalty and reduce turnover.
• Promoted new business and expanded firm's professional network through attendance and participation in community, government and industry events.
• Led talent acquisition for all local and expatriate positions and worked with Operations Manager to establish personnel resource requirements
• Reviewed existing structures, policies and developed models for change to reflect best practices
• Managed performance appraisal system that drove high performance and benefits program
• Coordinated immigration process for visa and work permit applications to support mobility requests for domestic and international long and short-term assignments.

• Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
• Monitored performance of employees and ensured that all KPIs and SLAs were being met and established work processes and quality standards were being followed
• Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for 700 new employees.
• Led HR Operations team to implement and execute initiatives related to enhancing customer service and streamlining workflows and processes
• Addressed employee conflicts with appropriate urgency, following all corporate procedures.
• Directed and controlled health insurance and benefit packages.
• Oversaw exit interviews and off-boarding process for resigned and terminated employees.

HR Analyst

August 2012 - July 2013

• Acted as lead point of escalation for complex cases raised through Outsourced Services Team or from senior business customers
• Managed recruitment and coverage for Outsourced Services and coordinated with HRBPs to ensure appropriate personnel levels were continuously maintained
• Facilitated/monitored management of vendor partnerships including handling of escalated exceptions
• Liaised with team to ensure technology is optimized to best meet customer requirements
• Monitored and analyzed key performance metrics including performance development plans (PDPs) and employee development programs.

• Completed human resource operational requirements by scheduling and assigning employees.
• Created spreadsheet entries including new hires, changes, terminations.
• Prepared monthly headcount, attendance and turnover reports
• Assisted with posting jobs on boards, preparation and maintaining job descriptions
• Assisted with screening candidates, conducting interviews, reference checks and employment letters.
• Managed digital and physical files for employees and their documents, including benefits, attendance records, and annual reviews
• Engaged with upper management, employees, and third-party vendors