Tait Fletcher
Oakville,ON
Summary
Motivated and a hard worker with an engaging personality and flexible approach. Upbeat, friendly and able to anticipate customer needs in order to facilitate enjoyable experiences. Strong work ethic with willingness to take initiative.
Overview
13
13
years of professional experience
Work History
Babysitter
Babysitting
Oakville, ON
11.2014 - Current
- Providing daytime and evening care for various clients – up to 3 children supervised at any one time
- Children ranged in age from 6 months to 8 years
- Prepared healthy, age-appropriate snacks and meals.
- Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
Server
Clear Lake Brewery/Clear Lake Resort
Muskoka, ON
05.2021 - 08.2021
- Greeted new customers, discussed specials and took drink orders.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Stayed up-to-date on menu changes to help customers make food choices.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
COVID-19 Screener
CAMH
Toronto, ON
11.2020 - 07.2021
- Oversaw in-person and curbside patient registration and processing.
- Obtained temperatures of visitors and employees at entry of facility and asked screening questions.
- Donned and removed personal protective equipment (PPE) per company protocols.
- Documented novel coronavirus screening assessments.
Retail Sales Associate
National Sports
Oakville, ON
09.2019 - 09.2020
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Helped customers complete purchases, locate items and join reward programs.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Maintained clean sales floor and straightened and faced merchandise.
Coach
Power Cheer Toronto
Mississauga, ON
05.2017 - 06.2020
- Co-Coach for an All-star cheer team – Junior level 2
- Sole coach for ‘Learn to Cheer’ classes ran three times a week
- Conferred with assistant coaches to determine weaknesses in current team roster and develop recruitment plans.
- Created and implemented coaching and training plans for score development and to enhance performance.
Food Server
Spoon and Fork Plus
Oakville, ON
09.2016 - 06.2017
- Garnished dishes and quickly delivered items to customers, minimizing wait times.
- Enhanced dining room operations by removing empty dishes, glassware and silverware to shorten bussing times.
- Elevated customer satisfaction through followup and enthusiastic customer service.
Education
High School Diploma -
Holy Trinity Catholic Secondary School
Oakville, ON06.2020
Real Estate License -
Guelph-Humber College
Toronto, ONSkills
- First Aid
- Skill Building
- Creating Good Habits
- Customer Service and Rapport
- Cool Under Pressure
- Strong Communication and Interpersonal Skills
- Energy and Physical Stamina
Timeline
Server
Clear Lake Brewery/Clear Lake Resort
05.2021 - 08.2021
COVID-19 Screener
CAMH
11.2020 - 07.2021
Retail Sales Associate
National Sports
09.2019 - 09.2020
Coach
Power Cheer Toronto
05.2017 - 06.2020
Food Server
Spoon and Fork Plus
09.2016 - 06.2017
Babysitter
Babysitting
11.2014 - Current
High School Diploma -
Holy Trinity Catholic Secondary School
Real Estate License -
Guelph-Humber College
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