Tait Englund
San Diego,CA
Summary
Dynamic service professional with experience in fast-paced restaurant and food service environments, specializing in serving and beverage preparation. Proven ability to enhance customer interactions through strong communication skills and in-depth product knowledge. Excels under pressure while collaborating effectively with team members to ensure accuracy and deliver a consistently positive guest experience.
Overview
8
8
years of professional experience
Work History
Team Member
Shake Smart
San Diego, CA
04.2024 - 05.2026
- Managed order intake and preparation of shakes and food items to enhance customer satisfaction during peak hours.
- Provided friendly and efficient customer service by delivering accurate product information to address customer inquiries.
- Handled POS transactions and ensured order accuracy
- Maintained cleanliness and organization of workstations to meet health and safety standards
- Collaborated with team to oversee operations during peak periods.
Service Crew
Crisp & Green
Chanhassen, MN
06.2024 - 08.2025
- Balanced food preparation and direct customer service in fast-paced restaurant environment
- Provided attentive service to high volume of guests, enhancing customer experience
- Assisted customers with food selections, providing menu and allergen knowledge
- Coordinated with team members to maintain smooth service flow during peak hours
- Processed orders and payments using POS system
Server
Hazeltine National Golf Club
Chaska, MN
01.2023 - 08.2023
- Delivered exceptional full-service dining experiences in an upscale restaurant environment, focusing on food and wine service.
- Utilized in-depth knowledge of menu offerings and beverages to enhance guest experience through informed recommendations.
- Managed multiple tables while maintaining attentive, personalized service in a fast-paced setting
- Entered orders, managed tabs, processed payments reliably using POS system
- Resolved customer concerns promptly to uphold high level of guest satisfaction
Barista/Partner
Starbucks
Chanhassen, MN
01.2021 - 08.2022
- Delivered exceptional customer service while preparing beverages efficiently during peak hours to enhance overall customer satisfaction
- Developed a strong knowledge of drink recipes, ingredients, and customization to meet customer preferences
- Processed POS transactions with precision, ensuring accurate order-taking and payment handling
- Operated espresso machines and commercial equipment efficiently while maintaining a clean, organized workspace
Team Member (Front & Back of House)
Noodles & Company
Chanhassen, MN
03.2020 - 01.2021
- Worked both front and back of house roles in a fast-paced restaurant environment
- Managed multiple tasks during busy shift, achieving smooth and efficient service
- Provided friendly customer service while taking orders and assisting guests
- Took customer orders and handled POS transactions
- Prepared food efficiently while maintaining quality and cleanliness
Nanny
Various Employers
Chanhassen, MN
06.2018 - 08.2024
- Provided consistent, dependable childcare in a safe environment
- Coordinated daily routines, activities, meals, and transportation to ensure smooth daily operations
- Cultivated strong relationships with families through effective communication and trust
Education
Bachelor of Science - Kinesiology
San Diego State University
San Diego, CA05-2027
Skills
- Customer service expertise
- POS Systems & Cash Handling
- High-Volume Service & Multitasking
- Food & Beverage Preparation (Coffee, Bowls, Smoothies, Alcohol Basics)
- Team Collaboration & Communication
- Menu & Allergen Knowledge
Timeline
Service Crew
Crisp & Green
06.2024 - 08.2025
Team Member
Shake Smart
04.2024 - 05.2026
Server
Hazeltine National Golf Club
01.2023 - 08.2023
Barista/Partner
Starbucks
01.2021 - 08.2022
Team Member (Front & Back of House)
Noodles & Company
03.2020 - 01.2021
Nanny
Various Employers
06.2018 - 08.2024
Bachelor of Science - Kinesiology
San Diego State University