Taisiya Halouchyk

• Successfully manage a short term vacation property.
• Order supplies, manage housekeeping and maintenance teams as well as working with customers on daily bases addressing all issues, requests and concerns
• Designed the interior of the property and coordinated deliveries and install

• Seamlessly coordinated large scale production office moves and daily requests to ensure exceptional operation.
• Simultaneously manage over 20 productions from start to finish as “one stop shop” for major NBC shows daily. Some productions include World of Dance, Mindy, Superstore, Unsolved, Reverie, Will & Grace, E! Entertainment News, Ryan Secrest Productions and many more.
• Scout office space locations, coordinate furniture set up, manage billing, telecom, IT and submitting all facilities repairs/requests.
• Provide exceptional customer service and attention to all requests in a quick manner.

Greatly improved efficiency of Management Office supporting Marketing, Facilities and Operations departments as well as acting as liaison between all departments/merchants.

• Management: provide administrative support, meeting schedules and travel arrangements, managing various financial reports, decks and tracking documents including monthly sales, insurance compliance and competition analysis
• Marketing: support Center high-profile events and tourism programs, obtain LAFD event permits, coordinate Center barricade graphics and signage installation, design tenant manuals, update Center website and social media posts, conduct surveys and prepare sales analysis for over 130 merchants with an overall annual sales of $630 million
• Facilities: provide administrative support which includes creating project requisitions, purchase orders, tracking new stores construction process, providing support to vendors/contractors, draft contracts, compliance documents and conduct store front inspections
• Operations: follow up on customer complains, conduct daily gift cards and Ticketmaster reconciliations, rent collections, daily deposit of checks, identify and resolve areas of improvement
• Financial: reconciling accounts payable/receivable, processing invoices, time-cards, payroll, and managing check processing for vendors and services
• Special Projects: create a customer wayfinding sign package for interior/exterior construction barricades during $500 million renovation project and coordinate production and install

• Gained an exceptional customer service expertise in a luxury shopping center. Valued for the ability to work efficiently in a high-pressure, fast paced, deadline-oriented environment. Provided Center and tourist information and participated in promotional events. Gained sales and money handling experience. Worked closely with the management and other departments; performing various reports and surveys.
• Supervised personnel, created schedules, trained new hires and was in charge of the desk operations and supply orders. Proposed ideas to improve work environment and customer satisfaction. Built strong working relationships.