Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Generic

Tailyn Mendiola

Mountain House

Summary

- I'm an energetic hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.


- Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.

Overview

1
1
year of professional experience

Work History

Hostess

Texas Roadhouse
06.2023 - Current
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.

Education

No Degree - Early Childhood Education

Las Positas Community College
Livermore
05.2025

Skills

  • Guest Engagement
  • Customer Service
  • Guest Complaint Resolution
  • Complaint Handling
  • Problem-solving abilities
  • Excellent organization
  • Active listening

Hobbies

My favorite hobbies are reading, volunteering, and being outdoors. On my free time I like reading books, especially romance drama books. Not only am I interested reading romance drama books but I also read horror and thriller books. My favorite author right now is Colleen Hoover, but also trying to explore different authors. I also like to volunteer at places. Especially if it's something that has to do with children. I am an Early Childhood Education major and I volunteered as being a teacher's assistant at my high school. I also did babysitting when I was around 17-19 years old. To get that experience, I asked my family members if they needed help watching their child while they worked long hours and that's when I moved up to looking online at different families that needed help watching their children. If I'm not working with children, I like being outdoors. I hang out with my family and friends, we go out to eat such as trying new food places, hiking, and spending time in general.

Timeline

Hostess

Texas Roadhouse
06.2023 - Current

No Degree - Early Childhood Education

Las Positas Community College
Tailyn Mendiola