Summary
Overview
Work History
Education
Skills
Languages
Certifications & Licenses
Timeline
Generic

Tailajh Pitt

Whitby,ON

Summary

Detail-oriented team player with strong interpersonal and communication skills. Able to handle multiple projects simultaneously with accuracy. Skilled in building customer relationships and understanding customer needs, Multi-tasking and time management.

Overview

4
4
years of professional experience

Work History

Security Investigator & Fingerprint Technician

CSI Security Services
06.2023 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Checked and verified photo identification prior to granting facility access.
  • Communicated with team members and supervisors using two-way radios, mobile phones and other technological devices.
  • Documented and securely stored sensitive customer information
  • Operation of RCMP certified technology to process fingerprint applications (ex: Canadian Citizenship, Criminal Record Check, etc)
  • Managed and operated multiple company social media pages
  • Maned front desk and company office space
  • Handled customer inquiries and suggestions courteously and professionally.
  • Responded to customer requests for products, services, and company information.

Sales Associate

SoftMoc
03.2022 - 09.2023
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained current knowledge of evolving changes in marketplace.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Developed, maintained and utilized diverse client base.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Responded to customer calls to answer questions about products and services

Production Associate

Value Village
06.2021 - 03.2022
  • Supported current production needs by moving items between equipment, conveyors, and staging areas.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Took on additional shifts during peak work periods to keep projects on schedule.
  • Participated in training sessions to enhance skills and knowledge.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Consistently lifted materials weighing as much as 20 pounds.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Sales Associate

Toys R Us
Montreal, Quebec
10.2019 - 07.2020
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Excellent communication skills, both verbal and written.
  • Paid attention to detail while completing assignments.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Performed cash, card and check transactions to complete customer purchases.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.

Education

Diploma - Protection, Security And Investigation

Humber Institute of Technology And Advanced Learning
Toronto, ON
06.2023

High School Diploma -

Marymount Academy
Montréal, QC
06.2020

Skills

  • Time Management
  • Sales Training
  • Customer Service
  • Cash Register Operation
  • Verbal and Written Communication
  • Teamwork and Collaboration
  • Complex Problem-Solving
  • Conflict Resolution
  • Bilingual (English/French)

Languages

English
Native or Bilingual
French
Professional Working

Certifications & Licenses

  • Private Investigators License
  • CPR certification

Timeline

Security Investigator & Fingerprint Technician

CSI Security Services
06.2023 - Current

Sales Associate

SoftMoc
03.2022 - 09.2023

Production Associate

Value Village
06.2021 - 03.2022

Sales Associate

Toys R Us
10.2019 - 07.2020

Diploma - Protection, Security And Investigation

Humber Institute of Technology And Advanced Learning

High School Diploma -

Marymount Academy

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