Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Taiki Kawanami

Vancouver,BC

Summary

Accomplished server with extensive experience in food service industry. Promptly assists customers and identifies specific needs. Consistently adheres to food safety and quality standards to promote customer satisfaction and high-quality service.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Manager

Ajito
Calgary, AB
10.2022 - 08.2024
  • Addressed guest concerns and resolved all issues to guests' satisfaction.
  • Adhered to safe work practices, food safety regulations, and corporate guidelines.
  • Maintained a positive team environment by encouraging teamwork and respect in accordance with the company's mission.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Improved marketing to attract new customers and promote business.

Restaurant Front of House Manager

Ponshu
Calgary, AB
12.2021 - 10.2022
  • Resolved guests complaints while maintaining positive customer environment.
  • Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
  • Analyzed customer feedback and implemented strategies to improve customer satisfaction.
  • Making seasonal items with the manager and try to keep regular customers.

Server

Suika Snack Bar(Tamaru Shoten Marketing Corp)
Vancouver, BC
03.2020 - 05.2021
  • Led team of servers to consistently meet customer service and sales targets.
  • Analyzed and generated end-of-shift and product inventory reports for performance and quality tracking purposes.
  • Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.

Server

Rajio Public House(Tamaru Shoten Marketing Corp)
Vancouver, BC
12.2018 - 03.2020
  • Led team of servers to consistently meet customer service and sales targets.
  • Analyzed and generated end-of-shift and product inventory reports for performance and quality tracking purposes.
  • Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.

Server

Suika Snack Bar(Tamaru Shoten Marketing Corp)
Vancouver, BC
05.2017 - 12.2018
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.

Sushi Chef

Shiro Japanese Restaurant
Vancouver, BC
06.2015 - 05.2017
  • Prepared high-quality seafood, rice and ingredients for sushi.
  • Maintained well-organized mise en place to keep work consistent.
  • Used various types of knives, hand tools and utensils to fillet fish in preparation for sushi.

Education

BBA - Business Management

Langara College
Vancouver, BC

High School Diploma -

Brooks Secondary School
Powell River, BC

No Degree -

Rakunan High School
Japan

Skills

  • Restaurant operations
  • Service prioritization
  • Quality control
  • Marketing

Certification

Pro serve

Languages

  • Japanese
  • English

Timeline

Manager

Ajito
10.2022 - 08.2024

Restaurant Front of House Manager

Ponshu
12.2021 - 10.2022

Server

Suika Snack Bar(Tamaru Shoten Marketing Corp)
03.2020 - 05.2021

Server

Rajio Public House(Tamaru Shoten Marketing Corp)
12.2018 - 03.2020

Server

Suika Snack Bar(Tamaru Shoten Marketing Corp)
05.2017 - 12.2018

Sushi Chef

Shiro Japanese Restaurant
06.2015 - 05.2017

BBA - Business Management

Langara College

High School Diploma -

Brooks Secondary School

No Degree -

Rakunan High School

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Taiki Kawanami