Taijia Robinson
Fairfield
Overview
7
7
years of professional experience
Work History
Certified Phlebotomy Technician I
Vacaville Hospital Trauma Center & Medical Offices
02.2024 - 03.2024
- Ensured accurate specimen collection by following established phlebotomy protocols and guidelines.
- Draws blood from patients finger, heal, or vein, observing principles of asepsis to obtain blood samples
- Documents all requests and released results of lab work accurately
- Completes appropriate routing, handling, and processing of various medical specimens
General Merchandise Manager
Safeway
03.2020 - 03.2024
- Provided customer service as currently defined by the employer within the scope of the position and within company policy
- Trained, scheduled and supervised GM/HBC workers to ensure optimum staffing patterns for the department
- Spoke with customers to resolve problems with sales, dissatisfaction with service or product or other problems related with the operation of the GM/HBC area
- Maintained cleanliness of the department and storage area
Cashier
Safeway
01.2019 - 03.2020
- Maintained an atmosphere of enthusiastic customer awareness with an emphasis on fast, friendly, courteous service, also maintaining a friendly and cooperative working relationship with co-workers and supervisors
- Verified prices, returns merchandise from checkstand area to display area, retrieves shopping carts from the parking lot, ensures adequate supply of bags in the checkstands
- Good communication and interpersonal skills, and the ability to show tact and courtesy
- Ability to learn product location, proper bagging procedures and company policies
Baker Clerk
Sprouts
09.2018 - 01.2019
- Be at least 18 years of age with a High school diploma or equivalent; with 1-2 years Bakery experience; or an acceptable combination of education and experience
- Have and showed an outgoing and friendly behavior, have a positive attitude and the ability to interact with our customers
- Performed general housekeeping in the department; clean and sanitize the work area (including tables, floor, walls, cases, cooler, freezer, etc.)
- Able to operate and use knives, scales, wrappers, compactors, garbage disposals, pallet jacks, and hand trucks as needed
- Used knowledge of scales and weight measures to accurately weigh and label products
Courtesy Clerk
Safeway
08.2017 - 09.2018
- Provided a remarkable shopping experience for customers by greeting and engaging with each customer, offering assistance, being approachable and friendly
- Assisted Clerks to move lines quickly at busy times by bagging groceries quickly and efficiently, taking care to protect quality and condition of items
- Performed price checks, and assist with go backs returning items to correct location, with perishables being the first priority
- Performed store sweeps, with emphasis on front-end and entrance areas; ensuring floors are free of spills or debris, to provide a safe environment for customers as well as co-workers
Courtesy Clerk
FoodMaxx
11.2016 - 08.2017
- Provided a remarkable shopping experience for customers by greeting and engaging with each customer, offering assistance, being approachable and friendly
- Performed store sweeps, with emphasis on front-end and entrance areas; ensuring floors are free of spills or debris, to provide a safe environment for customers as well as co-workers
- Performed price checks and assist with go backs returning items to the correct location
- Routine and daily cleaning of registers and belts, emptying check stand trash cans, dusting and facing shelves, collecting all shopping carts from the parking lot, maintaining a cart-free lot throughout the duration of shift.
Education
AA in Science and Quantitative Reasoning -
Solano Community College
Fairfield, CASkills
- Honest and reliable; able to consistently meet deadlines
- Experienced in heavy public contact; sincerely enjoy helping others
- Can be trusted to handle complaints diplomatically and efficiently
- Enthusiastic and personable; exceptional customer service; work effectively in collaboration with others
- Take pride in doing a good job and achieving results
References
References Available Upon Request
Timeline
Certified Phlebotomy Technician I
Vacaville Hospital Trauma Center & Medical Offices
02.2024 - 03.2024
General Merchandise Manager
Safeway
03.2020 - 03.2024
Cashier
Safeway
01.2019 - 03.2020
Baker Clerk
Sprouts
09.2018 - 01.2019
Courtesy Clerk
Safeway
08.2017 - 09.2018
Courtesy Clerk
FoodMaxx
11.2016 - 08.2017
AA in Science and Quantitative Reasoning -
Solano Community College
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