Taijaa Cross
Petawawa,ON
Summary
Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in long-term care and in-home settings providing guidance and encouragement to patients through physical and emotional support.
Overview
7
7
years of professional experience
Work History
Personal Support Worker
Marianhill
11.2022 - Current
- Assisted clients with daily living activities, promoting independence, wellbeing and enhanced patient comfort by providing compassionate and attentive personal care.
- Assisted clients in maintaining personal hygiene through bathing, grooming, dressing tasks and assisted clients with daily living needs to maintain self-esteem and general wellness.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
- Promoted continuity of care by communicating effectively with other Personal Support Workers during shift changes or handoffs.
Housekeeping and Laundry Attendant
TownePlace Suites By Marriott
10.2021 - 11.2022
- Demonstrated flexibility with scheduling, often taking on additional shifts or extending hours when needed to ensure completion of tasks.
- Contributed to a positive work environment through effective communication and teamwork among housekeeping staff.
- Played an integral role in maintaining a positive reputation for the hotel property, resulting from consistently well-maintained and clean accommodations by efficiently completing housekeeping tasks within allotted time frames.
Barista
Starbucks
03.2017 - 10.2019
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs. Even during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Education
Personal Support Worker
Willis College
Ottawa, ON08.2022
High School Diploma -
Fellowes High School
Pembroke, ON06.2012
Skills
- Mobility Assistance
- Dementia Care
- Personal Hygiene Assistance
- Emotional Support
- Patient Care
- Privacy and confidentiality
Timeline
Personal Support Worker
Marianhill
11.2022 - Current
Housekeeping and Laundry Attendant
TownePlace Suites By Marriott
10.2021 - 11.2022
Barista
Starbucks
03.2017 - 10.2019
Personal Support Worker
Willis College
High School Diploma -
Fellowes High School
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