TAI MATSUDA
East York,ON
Summary
Dedicated professional with demonstrated strengths in customer service and communication. Proven ability to enhance customer experiences and train new team members effectively.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Newspaper Salesperson
Kanagawa Japan
07.2022 - 04.2026
- Conducted market research to identify potential customers and optimize sales strategies.
- Assisted customers in selecting subscription plans tailored to their needs.
- Analyzed sales data to refine outreach approaches and enhance customer retention rates.
- Trained and mentored new sales representatives, contributing to their professional development and success.
Restaurant Server
Yokohama Japan
04.2022 - 04.2024
- Provided exceptional customer service by anticipating guest needs and promptly addressing concerns.
- Delivered food and beverages efficiently while maintaining high standards of cleanliness and presentation.
- Collaborated with kitchen staff to ensure timely order preparation and accuracy in delivery.
- Assisted in training new servers on menu knowledge, service protocols, and company policies.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
Education
High School Diploma -
Meiji University
JAPANSkills
- Goal oriented
- Teamwork
- Friendly and helpful
- Customer service
- Problem-solving
- Reliable and responsible
- Strong communication and interpersonal skills
- Adaptable and flexible
Languages
English
Professional Working
Certification
・Smart Serve
Timeline
Newspaper Salesperson
07.2022 - 04.2026
Restaurant Server
04.2022 - 04.2024
High School Diploma -
Meiji University