Tai-Ling Liu
Coquitlam,British Columbia
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
26
26
years of professional experience
Work History
Service Engineer
EK Taiwan
02.1999 - 05.2002
- Installed, configured and tested equipment on specialized platforms.
- Enhanced customer satisfaction by promptly addressing service requests and providing technical solutions.
- Analyzed, troubleshot and diagnosed problems and provided prompt repair and solutions.
Service Technician
FAYIN ENTERPRISE LIMITED
07.2002 - 03.2003
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
Sales Agent
Yosun Industrial Corp.
04.2003 - 05.2005
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Increased sales and customer satisfaction through personalized servicing.
Sales Agent
Fubon Life Insurance Taiwan
06.2005 - 07.2011
- Developed strong relationships with clients through excellent customer service and regular followups.
- Increased sales and customer satisfaction through personalized servicing.
- Selected correct products based on customer needs, product specifications and applicable regulations.
Owner
Self-employeed
08.2011 - 06.2015
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Housekeeper
Self-employeed
07.2015 - Current
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Prepared daily meals, and take care of homestay student.
Education
No Degree - Five-year Upper Secondary in Electrical Engineerin
Hsin-Pu Institute of Technology
New Taipei City, Taiwan06.1995
Skills
- Teamwork
- Customer Service
- Equipment Assembly
- Client Relations
Languages
Chinese (Mandarin)
Native or Bilingual
English
Limited Working
Timeline
Housekeeper
Self-employeed
07.2015 - Current
Owner
Self-employeed
08.2011 - 06.2015
Sales Agent
Fubon Life Insurance Taiwan
06.2005 - 07.2011
Sales Agent
Yosun Industrial Corp.
04.2003 - 05.2005
Service Technician
FAYIN ENTERPRISE LIMITED
07.2002 - 03.2003
Service Engineer
EK Taiwan
02.1999 - 05.2002
No Degree - Five-year Upper Secondary in Electrical Engineerin
Hsin-Pu Institute of Technology
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