Tahseen Azim

• Streamlined the handling of document retention and destruction at RBC by implementing optimized protocols. Achieved significant cost savings of $5MM through timely metadata-based storage and destruction.

• Managed all analytical projects within the Chief Data Office, focusing on identifying cost savings and process improvements.

• Performed Data Quality checks to ensure necessary meta-data input for box identification.

• Ensured effective communication with senior management regarding project status, risks, and progress levels across the organization.

• Collaborated with multiple lines of businesses to design Tableau dashboards and reports, effectively tracking project milestones associated with data retention and destruction.

• Created PPT presentations to inform SVP and Chief Data Officer about project progress and challenges.

• Conducted training sessions on Planview functionalities, ensuring accurate and timely updates from users.

• Initiated change management requests for all CDO reporting within Tableau by collaborating with stakeholders from the Chief Data Office and business partners across the bank.

• Efficiently utilized JIRA and Confluence to trace project requirements, assisting developers in creating or enhancing reports.

• Contributed to the testing and sign-off process for change requests, working closely with teams to address and resolve any issues/bugs.

• Developed compliance reports showcasing RBC's adherence to global and LOB-specific data retention policies.

• Coordinated remediation efforts with partners from Privacy, IT Risk, and Data Management Operations groups to address identified gaps.

• Identified key risk and performance indicators (KPI/KRI) for RBC's data retention practices; provided subject matter expertise to stakeholders during design and execution phase.

• Managed stakeholder relationships and provided analysis, forecasting, and data visualization while ensuring adherence to data governance standards.

• Ensured logging and tracking of data risk issues and exceptions aligned with data retention policies.

• Assisted in creating the Chief Data Office Risk Assessment, a report utilized for presenting current compliance status to the Operational Risk Committee.

• Received 3rd “RBC Rewards and Recognition Quarterly award” for leading data retention compliance project across all LOB segments in RBC. Nominated by key stakeholders in Personal and Commercial Banking, Capital Markets, Insurance, Chief Privacy Officer and Chief Data Officer for Leadership STAR award (Silver) presented at year end.

• Promoted to Senior Analyst for exceptional performance in daily operations and project work streams, becoming the main contact for global change management requests.

• Recognized twice with RBC Rewards and Recognition quarterly awards; once for facilitating timely completion of a Volcker compliance project under tight deadlines, and again for streamlining a reconciliation process resulting in a daily time-saving of 2.5 hours per employee.

• Collaborated with internal and external stakeholders in front office trading, finance, operations, risk and application development to support strategic initiative development and execution.

• Coordinated effectively with senior management teams during the development lifecycle, ensuring timely completion of tasks, strict adherence to requirements, accurate implementation and effective communication of changes to business owners.

• Coordinated with business and IT groups to effectively communicate business requirements and ensure appropriate actions were taken for timely resolution.

• Identified areas for process improvement through analysis and escalated issues to VP of Data Management.

• Coached and mentored junior analysts in order to maintain performance standards on their tasks.

• Analyzed, investigated, and provided solutions to inquiries and escalations related to client accounts and payments (SWIFT / FEDWIRE).

• Developed and implemented Standard Operating Procedures for high risk work streams, ensuring colleagues are trained to performance standards.

• Consistently achieved top 2 ranking monthly on the team for best output to error ratio during work term.

• Received BMO top quarterly employee award in 2013 for delivering extensive training to employees and consistently achieving high output on assigned tasks.