Tahmineh Rezaei
Surrey,BC
Summary
Dynamic sales associate with proven expertise in customer service and inventory management. Skilled in training new staff and enhancing sales strategies to drive results. Results-driven professional with a strong background in team collaboration and training. Experienced in analyzing sales data and implementing effective strategies to improve performance and enhance customer satisfaction.
Overview
2
2
Languages
9
9
years of professional experience
Work History
Sales Associate
TJX companies
Vancouver, British Columbia
09.2021 - Current
- Provided exceptional customer service to resolve issues promptly.
- Organized merchandise displays to improve shopping experience and drive customer engagement.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Tracked sales performance metrics to uncover market trends and inform sales strategies.
- Analyzed sales data to identify trends and optimize sales strategies for better alignment with customer preferences.
- Collaborated with team members to ensure efficient store operations.
- Monitored inventory levels and restocked shelves.
- Restocked shelves to maintain sufficient inventory levels.
- Trained new associates on store policies and procedures effectively.
key holder
shoppers
Vancouver, British Columbia
05.2021 - 12.2022
- Managed store opening and closing procedures to ensure security and operational readiness.
- Supervised bank deposits and security procedures to support store opening and closing.
- Trained new staff on customer service standards and store policies.
- Participated in training sessions on topics such as customer service techniques and loss prevention strategies.
- Collaborated with management to implement promotional strategies and seasonal initiatives.
- Organized merchandise displays to enhance visual appeal and promote sales.
- Received shipments from vendors and ensured that all products were properly stocked in their designated locations.
- Tracked stock movement to ensure availability of merchandise for customers.
- Collaborated with management to determine key tasks and delegate to staff members.
Program Coordinator
Namanegar Int Co,
Toronto, Ontario
02.2018 - 04.2021
- Coordinated program schedule planning and resource allocation to ensure project delivery met timelines.
- Facilitated meetings to evaluate project progress and resolve challenges.
- Worked with cross-functional teams to align program goals with company objectives.
- Handled day-to-day program operations and maintained compliance with applicable policies and regulations.
- Delegated roles to team members and volunteers for successful event staffing and operations.
Education
MBA -
UBC
Vancouver, BC06-2024
Skills
- Customer service
- Product display strategies
- Sales analysis
- Inventory management
- Staff onboarding procedures
- Cross-functional collaboration
Languages
French
Limited
English
Full Professional
Timeline
Sales Associate
TJX companies
09.2021 - Current
key holder
shoppers
05.2021 - 12.2022
Program Coordinator
Namanegar Int Co,
02.2018 - 04.2021
MBA -
UBC