Tahmida Sunjid Suchana
Vancouver,Canada
Summary
Dynamic and vigilant certified security professional with four years of experience ensuring the safety and security of personnel, assets, and premises. Seeking to leverage a comprehensive skill set in surveillance, risk assessment, and emergency response to contribute effectively to a reputable organization's security initiatives.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Customer Service Executive
Shwapno Superstore
09.2020 - 11.2023
- Providing friendly and helpful assistance to customers
- Operating cash registers and processing payments accurately
- Keeping store tidy and organized
- Monitoring and restocking products
- Collaborating with other store staff members to ensure effective teamwork
- Identifying areas for improvement in customer service processes or store operations.
- Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
Security Guard
Elite Security Services Ltd (Elite Force)
04.2016 - 11.2019
- Monitoring premises, property, or people via patrols, CCTV cameras, or other surveillance systems to prevent and detect suspicious activity, theft, or other security threats
- Controlling access to secured areas by verifying credentials, issuing visitor passes, and ensuring only authorized individuals enter designated areas
- Conducting routine security checks of buildings, facilities, or vehicles to identify and address potential security breaches, hazards, or vulnerabilities
- Managing crowds or large gatherings to maintain order, enforce safety protocols, and prevent disruptions or incidents
- Providing assistance, information, or directions to visitors, employees, or customers while maintaining professional and courteous demeanor.
Education
Master of Business Administration (Pursuing) -
University Canada West
Vancouver, BC03.2026
Bachelor of Business Administration - Accounting Information Systems
Metropolitan University
Bangladesh01.2020
A Levels -
British Council
Bangladesh05.2015
O Levels -
The Sylhet Khajanchibari School And College
Bangladesh05.2013
Skills
- Effective leadership, time management skills, and the ability to work independently
- Excellent communication and interpersonal skills
- Proficient in report preparation, CCTV monitoring, surveillance techniques, building patrolling, crime prevention, and ground monitoring
- Ability to remain calm and focused under pressure
- Knowledge of security protocols and procedures
- Strong attention to detail and observational skills
- Physical fitness and activeness
Certification
- Basic Security Training [BST] Certificate
- First aid-OFA level 1
Availability
- Available whole day, Available whole day, Available whole day, Available whole day, Available whole day
- Monday: Available whole day
- Tuesday: Available whole day
- Wednesday: Available whole day
- Thursday: Available whole day
- Saturday: Available whole day
Languages
English
Full Professional
Bengali
Native or Bilingual
Urdu
Professional Working
Hindi
Professional Working
Timeline
Customer Service Executive
Shwapno Superstore
09.2020 - 11.2023
Security Guard
Elite Security Services Ltd (Elite Force)
04.2016 - 11.2019
Master of Business Administration (Pursuing) -
University Canada West
Bachelor of Business Administration - Accounting Information Systems
Metropolitan University
A Levels -
British Council
O Levels -
The Sylhet Khajanchibari School And College
Similar Profiles
TASNIM AL JANNAHTASNIM AL JANNAH
Supermarket Assistant at SHWAPNO SUPERSTORESupermarket Assistant at SHWAPNO SUPERSTORE
Tahmid SadmanTahmid Sadman
Customer Service Representative at ShwapnoCustomer Service Representative at Shwapno
Ahmed YusufAhmed Yusuf
Head of Business Expansion at ACI Logistics Limited (Shwapno)Head of Business Expansion at ACI Logistics Limited (Shwapno)