Summary
Overview
Work History
Education
Skills
Accomplishments
Availability
Volunteering And Leadership
Certification
Languages
Timeline
Generic

Tahmeed Ahmed

North York,Canada

Summary

Dynamic sales professional with proven expertise at Z&A Fragrances, excelling in product demonstrations and customer engagement. Recognized for enhancing customer loyalty through personalized service and effective problem-solving. Skilled in cash handling and inventory control, consistently achieving sales goals while fostering strong client relationships. Almost three years of retail sales experience, one year of customer support, and one year of serving/waiting experience.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales Associate

Z&A Fragrances
Toronto, ON
04.2024 - Current
  • Conducted product demonstrations to highlight features and benefits.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Assessed customer needs to provide assistance and information on product features.
  • Tracked sales performance metrics to identify trends in market place.
  • Bagged or packaged purchases and wrapped gifts.

Store/Sales Associate

Shamahar Super Store
Sylhet, Bangladesh
06.2023 - 03.2024
  • Excelled in creating an inviting shopping environment, consistently praised for comprehensive product knowledge and personalized service, resulting in a 15% increase in customer loyalty
  • Managed inventory effectively, ensuring optimal stock levels and reducing excess, thereby enhancing store efficiency
  • Executed precise cash handling and transaction processing to uphold financial accuracy and integrity, contributing to improvement in transaction accuracy

Customer Service Representative

Grameen Phone
Sylhet, Bangladesh
08.2022 - 05.2023
  • Specialized in swiftly and effectively resolving customer issues, achieving an increase in customer retention rates through high-quality service and quick problem resolution
  • Proactively assisted over 1000 customers in selecting ideal mobile plans and devices, leading to a significant improvement in customer satisfaction ratings
  • Contributed to a 7% growth in sales within 60 days by providing expert advice and support, helping customers make informed decisions that matched their needs

Server

Panshi Restaurant
Sylhet, Bangladesh
10.2021 - 05.2023
  • Provided top-notch service in a dynamic dining setting, ensuring all guest interactions were warm and welcoming
  • Demonstrated ability to manage multiple tables efficiently while maintaining high standards of service and hospitality, resulting in a notable increase in repeat patronage
  • Served more than 100 people per day from morning to evening

Education

Bachelor's Degree - Software Development

Seneca Polytechnic
North York
01.2024

High School Diploma -

Anandaniketan School
Sylhet, Bangladesh
01.2023

Skills

  • Customer service
  • Project management
  • Problem solving
  • Effective communication
  • Time management
  • Store opening and closing
  • Cash handling
  • Excellent people skills
  • Retail store operations
  • Excellent communication skills
  • Product sales
  • Multi-tasking strength
  • Sales goals attainment
  • Exceeds sales goals
  • Order processing
  • Listening skills
  • Upselling
  • Product demonstrations
  • Product guidance
  • Product recommendations
  • Money handling
  • Inventory control procedures
  • Stocking and receiving
  • Inventory tracking

Accomplishments

  • Salesman of the month 3 times at Z&A fragrances

Availability

Monday, Tuesday, Thursday, Friday evening. Wednesday, Saturday, Sunday any time.

Volunteering And Leadership

  • Volunteer, Anandaniketan Literature Festival, 2018
  • Volunteer, Anandaniketan Sports Day, 2019
  • Senior Member, Anandaniketan Maths Club, 2022-2023
  • General Secretary, Earth Club - Anandaniketan School, 2022-2023

Certification

  • Food Handling
  • Smart Serve
  • Project Management

Languages

English
Professional
Bengali
Professional

Timeline

Sales Associate

Z&A Fragrances
04.2024 - Current

Store/Sales Associate

Shamahar Super Store
06.2023 - 03.2024

Customer Service Representative

Grameen Phone
08.2022 - 05.2023

Server

Panshi Restaurant
10.2021 - 05.2023

Bachelor's Degree - Software Development

Seneca Polytechnic

High School Diploma -

Anandaniketan School

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Tahmeed Ahmed