Tahira Sayani
North Vancouver,BC
Summary
Knowledgeable retail professional driven to foster top performance and committed to service excellence. Ready to learn new skills from dynamic team and bring value through retail experience.
Overview
6
6
years of professional experience
Work History
Admissions Assistant
Stratawest Management Ltd.
02.2021 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Key Holder
A'hoy
10.2018 - 05.2020
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Managed store personnel by delegating tasks and supervising daily operations.
- Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
Education
High School Diploma -
Saint Thomas Aquinas
North VancouverSkills
- Office Administration
- Higher Education Knowledge
- Microsoft Office
- Sales experience
- Customer Service
- Cash Handling Accuracy
- Training and mentoring
- Store maintenance
Timeline
Admissions Assistant
Stratawest Management Ltd.
02.2021 - Current
Key Holder
A'hoy
10.2018 - 05.2020
High School Diploma -
Saint Thomas Aquinas
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