Tahira Ikram
Fredericton,NB
Summary
Dependable customer services representative providing efficient, high quality service to clients in financial and clinical settings. Adaptable professional with expertise in personal development, team collaboration and resolving issues with customers, and staff.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Housekeeper
Holiday Inn
09.2022 - Current
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting
- Returned emptied garbage receptacles to proper locations.
- Washed and put away kitchen dishes, utensils and glassware.
Registered
Naturotherapist
07.2020 - Current
- Instructed yoga & fundamental exercise skills
- Provided nutritional counseling to clients: creating diet plans and lifestyle changes/exercise plans using functional medicine approach
- Suggested natural health/nutritional supplements (brands of arbonne and designs for health) to clients
- Organized weekly seminars and discussion groups for clients
- Assisted in processing intake forms and taking payments
- Created treatment/disease prevention plans for clients
- Providing the blend of reflexology, aromatherapy, trigger points therapy, therapeutic yoga and swedish techniques massage to client for treating certain medical conditions
Housekeeper and food handler
Nursing Home Facility
02.2021 - 01.2022
- Medication administration, Recorded vital signs, Performed housekeeping duties (feeding, bathing and caring of the patient), observed patient's conditions
- Served food to patients in the nursing home facility
Mentor Nutritionist
Nutrition Pro Mentorship
01.2020 - 12.2020
- Participated in Nutrition workshops and organized events
Concierge/Front Desk
Garda World
07.2014 - 06.2020
- Access control, patrolling & CCTV monitoring in an office building.
Financial Advisor
York University Students Loan Services
09.2018 - 03.2020
- Front cashier duties; food packaging and food handling to guests
- Performed housekeeping duties: washrooms and dining area cleaning.
- Presented financial plans and investment recommendations to clients.
- Recruited, trained and mentored junior financial and support staff to generate ideas, share knowledge and grow firm.
- Educated clients on financial topics and best practices.
- Helped clients make informed decisions about financial future.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
Education
Remote Certificate - Bank Teller
Canadian Bank Teller
Surrey, BC02.2022
Phlebotomy training certificate - undefined
Springfield college of healthcare
07.2021
Diploma - Natural health science
Complementary therapies
04.2020
Biomedicine (Bachelors) - undefined
06.2013
Skills
- Stocking and replenishing, order accuracy of food and beverages, Cash handling expert, good
- Communication, active listening and presentation skills, health and nutritional coaching (clients'
- Assessment) skills, Professional telephone etiquette, Problem Solving abilities and apply appropriate
- Rules , Manage upset clients, conflicts and challenging situations, Multitasking and good time
- Management skills
- Cleaning Bathrooms
- Dusting Furniture
- Health and Safety Regulations
- Hospitality Management
- Vacuuming and Sweeping
- Greet Guests
- Time Management
- Decision-Making Skills
- Guest Service and Support
- Active Listening
- Microsoft Windows
- Coaching and Mentoring
- Credit and Cash Transactions
- Product and Service Sales
- Financial Management and Reporting
- Customer Satisfaction
- Payment Processing
- Loan Processing
Certification
Registered Naturotherapist with Academy of Naturopaths and Naturotherapists of Canada
Registered Yoga Teacher with Yoga Alliance
Bank Teller certification with Canadian bank teller online course
Food handler certification with safe check food safety training
Timeline
Housekeeper
Holiday Inn
09.2022 - Current
Housekeeper and food handler
Nursing Home Facility
02.2021 - 01.2022
Registered
Naturotherapist
07.2020 - Current
Mentor Nutritionist
Nutrition Pro Mentorship
01.2020 - 12.2020
Financial Advisor
York University Students Loan Services
09.2018 - 03.2020
Concierge/Front Desk
Garda World
07.2014 - 06.2020
Remote Certificate - Bank Teller
Canadian Bank Teller
Phlebotomy training certificate - undefined
Springfield college of healthcare
Diploma - Natural health science
Complementary therapies
Biomedicine (Bachelors) - undefined
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