Taharia Lewis
North York,ON
Summary
Proactive and meticulous customer service with over 15 years of experience in retail and food industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Manager
McDonald's Restaurant
08.2012 - 10.2021
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved safety procedures to create safe working conditions for workers.
Sales Clerk Assistant Manager
Suzy Shier
04.2009 - 11.2010
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
Education
Diploma - Dental Assistant
Medix College
06.2011
Compeleted Grade 12
Monsignor Fraser College - Isabella Campus
Toronto, ON06.2008
Skills
15 years customer service ,sales experience and Management
Experienced in cash handling and POS systems
Computer skills Including; word processing e-mall and Internet applications
Good communication and interpersonal skills
Abilty to work well independently or be part of a team
Hardworking, responsible and trustworthy
Daily banking and doing payroll
Certification
Support Young Families
Helped young mothers with nutrition and food preparation
Assisted in the teen mothers support group
Provided exceptional child care for mothers who attended program workshop
Certifications: CPR/AED level C Certificate
Timeline
Manager
McDonald's Restaurant
08.2012 - 10.2021
Sales Clerk Assistant Manager
Suzy Shier
04.2009 - 11.2010
Diploma - Dental Assistant
Medix College
Compeleted Grade 12
Monsignor Fraser College - Isabella Campus