Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

TAHARAIN TAJ

Kamloops,BC

Summary

Marketing graduate from Thompson Rivers University with a passion for innovative strategies and creative problem-solving. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Residence Services Representative

Campus Living Centers
01.2022 - Current
  • Managed front reception area in a clean, organized and professional way.
  • Responded to resident inquiries and provided information about the property, amenities, and payment options.
  • Coordinated move-ins and move-outs, ensuring smooth transitions for residents and accurate documentation.
  • Collaborated with maintenance staff to schedule and prioritize work orders and ensure timely completion.
  • Prepared and updated reports related to occupancy rates, maintenance activities, and resident feedback.
  • Conducted night audits of financial transactions, ensuring accuracy and compliance with established procedures.
  • Verified and reconciled guest accounts, including room charges, payments, and adjustments.

Front Cashier

Dairy Queen
07.2021 - 12.2021
  • Greeted customers and responded to requests for information.
  • Processed customer orders and recorded them in the restaurant database
  • Supported front end procedures to keep items well-stocked to prevent shrinkage.
  • Counted tills for beginning of shift with start money and balanced and reconciled register at end of shift.
  • Followed company policies, procedures, and practices for accurate recordkeeping and loss prevention.
  • Processed credit card, EBT, and gift certificate payments with electronic computer system.
  • Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.


Junior Accountant

Golden Gulf Resources
03.2020 - 04.2021
  • Posted journal entries and maintained account records
  • Managed accounts receivable and payable
  • Created and presented weekly reports to the executive team.
  • Reconciled month-end totals for timely and accurate reporting of financial information.
  • Generated and submitted invoices based upon established accounts receivable schedules and terms.
  • Collaborated with internal and external stakeholders to maintain financial accuracy and compliance.
  • Prepared journal entries and entered into system using quickbooks.


Guest Service Agent

Muscat Holiday INN
05.2018 - 01.2019
  • Greeted guests upon arrival and offered assistance.
  • Processed checkouts and handled payments
  • Assisted guests with check-ins, account inquiries and any additional services needed.
  • Responded to incoming guests, telephone calls and email inquiries with efficiency and professionalism.
  • Resolved guest complaints and discrepancies in prompt and courteous manner.
  • Maintained neat and orderly front desk and lobby area to uphold hotel standards.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.

Education

Post Baccalaureate Diploma - Marketing

Thompson Rivers University
Kamloops
04.2023

Bachelor of Science - Accounting And Finance (HONS)

University of Bradford
03.2020

High School Diploma -

Indian School Al Seeb
05.2017

Skills

  • Creativity and resilience
  • Typing and Business writing
  • Problem solving
  • Customer relations
  • Time and project management
  • Collaboration and Networking
  • Critical thinking
  • Leadership
  • Continuous learning
  • Communication
  • Microsoft Office
  • Emotional Intelligence
  • ERP systems

Accomplishments

  • Collaborated with team of 5 in the development of business plan.
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved student issues which led to better living environment.
  • Computer Proficiency - Created PowerPoint presentations that were successfully used for business development.
  • Coordinated weekly project team meetings and drafted agendas to increase meeting efficiency.
  • Assisted management with the training of new staff members.

Certification

  • Serving it Right
  • First Aid (OFA 1)
  • Data Analytics
  • Project management
  • Shopping Ads
  • Email Marketing
  • Hootsuite
  • Time management workshop
  • Leadership and Personality development
  • Entrepreneurship Forum


Timeline

Residence Services Representative

Campus Living Centers
01.2022 - Current

Front Cashier

Dairy Queen
07.2021 - 12.2021

Junior Accountant

Golden Gulf Resources
03.2020 - 04.2021

Guest Service Agent

Muscat Holiday INN
05.2018 - 01.2019

Post Baccalaureate Diploma - Marketing

Thompson Rivers University

Bachelor of Science - Accounting And Finance (HONS)

University of Bradford

High School Diploma -

Indian School Al Seeb

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TAHARAIN TAJ