Taha Khan
Edmonton
Summary
Dynamic and results-driven professional with experience at Canadian Tire, excelling in customer service and vendor relations. Proven ability to enhance customer satisfaction through effective communication and meticulous invoice processing. A dedicated team player skilled in multitasking and organization, committed to fostering long-term client relationships and streamlining operations.
Overview
12
12
years of professional experience
Work History
Parts Counter Person
Canadian Tire
01.2014 - Current
- Assisted customers with locating specific parts, leading to a streamlined shopping experience.
- Conducted regular inventory audits, identifying discrepancies and making necessary adjustments to maintain accurate records.
- Verified shipments against receipts and provided advice to customers about right type of parts needed for specific projects.
- Maintained optimal supply levels by ordering new parts from catalogs and vendor websites.
Service Advisor
Canadian Tire
11.2013 - Current
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Coordinated effectively with technicians and management staff, ensuring seamless communication throughout the entire service process.
- Collaborated with parts department to expedite necessary repairs, minimizing downtime for customers'' vehicles.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Educated customers about billing, payment processing and support policies and procedures.
Education
High School Diploma -
Jasper Place High School
Edmonton, AB06-2013
Skills
- Invoice processing
- Listening skills
- Vendor relations
- Improving customer satisfaction
- Customer service
- Computer skills
- Multitasking and organization
- Team player mentality
Languages
English
Timeline
Parts Counter Person
Canadian Tire
01.2014 - Current
Service Advisor
Canadian Tire
11.2013 - Current
High School Diploma -
Jasper Place High School
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