Summary
Overview
Work History
Education
Skills
Languages
Timeline
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ATTILIO PERRONE

Woodbridge

Summary

Accomplished Server and former Restaurant Owner/Manager with a proven track record of enhancing customer satisfaction and streamlining operations in the Restaurant Industry. Skilled in POS system operation and exceptional communication, adept at fostering team collaboration and maintaining professional appearance. Successfully increased profitability through strategic planning and cost management, demonstrating adaptability and a detail-oriented approach.

Overview

26
26
years of professional experience

Work History

Restaurant Server

Mastroroberto Trattoria
10.2021 - 12.2024
  • Provided attentive, friendly service to all guests, ensuring a positive dining experience from greeting to check-out.
  • Quickly developed relationships with customers, and maintained positivity working collaboratively with kitchen staff, bartenders, and other servers to ensure smooth operations during peak hours.
  • Managed point-of-sale (POS) transactions, including cash and credit card payments, while maintaining accuracy and efficiency.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Proactively resolved guest issues or complaints with professionalism and a focus on guest satisfaction.

Restaurant Server

Tigo Trattoria
03.2018 - 10.2019
  • Cultivated warm relationships with regular customers.
  • Served food and beverages promptly with focused attention to customer needs.
  • Greeted new customers, discussed specials, and took drink orders.

Restaurant Server

Forno Alimento
10.2016 - 02.2018
  • Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.

Restaurant Owner/Manager

Petal Food Services
05.1999 - 05.2014
  • Founded and managed all aspects of restaurant operations, including staffing, menu development, budgeting, and marketing strategies.
  • Directed daily operations, overseeing front-of-house and back-of-house activities to ensure seamless service and top-quality food preparation.
  • Developed and maintained relationships with vendors to negotiate contracts, secure inventory, and manage supply costs.
  • Monitored and analyzed financial performance, including sales, profit margins, and expenses, implementing cost-saving measures to optimize profitability.
  • Motivated staff to exceed customer expectations for enhanced service delivery.

Education

Diploma - Food And Beverage Management

George Brown College
Toronto
06-1986

Skills

  • Customer satisfaction
  • POS system operation
  • Exceptional communication
  • Detail-oriented
  • Professional appearance
  • Team collaboration
  • Adaptability and flexibility
  • Multiple order management
  • Table management

Languages

English
Native or Bilingual
Italian
Native or Bilingual

Timeline

Restaurant Server

Mastroroberto Trattoria
10.2021 - 12.2024

Restaurant Server

Tigo Trattoria
03.2018 - 10.2019

Restaurant Server

Forno Alimento
10.2016 - 02.2018

Restaurant Owner/Manager

Petal Food Services
05.1999 - 05.2014

Diploma - Food And Beverage Management

George Brown College

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