Tagan O'Connor
Simcoe,ON
Summary
Proven leader with extensive experience at Ardene, efficient in staff management and customer service. Excelled in team leadership, elevating store performance through effective training and problem-solving.
Overview
4
4
years of professional experience
Work History
Store Manager
Ardene
10.2022 - Current
- Managed cash control, and store opening and closing procedures
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback
- Supervised creation of merchandise displays to catch attention of store customers
- Coached sales associates in product specifications, sales incentives, and selling techniques
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements
- Trained and guided team members to maintain high productivity, proper protocol and customer service standards
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Approved regular payroll submissions for employees.
Customer Service Specialist
So Mexican Eatery
06.2024 - Current
Sales Associate
Ryerse Garden Gallery
07.2021 - 12.2022
Assistant Store Manager
Ardene
07.2022 - 10.2022
Third Key Holder
Ardene
11.2021 - 07.2022
Sales Associate
Ardene
07.2020 - 11.2021
Education
OSSD -
Simcoe Composite School
Simcoe, ON01.2019
Skills
- Team Leadership
- Staff Management
- Customer Relations
- Staff Training
- Time Management
- Manage Budgets
- Problem Solving
Timeline
Customer Service Specialist
So Mexican Eatery
06.2024 - Current
Store Manager
Ardene
10.2022 - Current
Assistant Store Manager
Ardene
07.2022 - 10.2022
Third Key Holder
Ardene
11.2021 - 07.2022
Sales Associate
Ryerse Garden Gallery
07.2021 - 12.2022
Sales Associate
Ardene
07.2020 - 11.2021
OSSD -
Simcoe Composite School
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