Taeyoung Chun
Calgary,AB
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
8
8
years of professional experience
Work History
Server
Captain's Boil
2022.10 - 2023.10
- Explained menu items and suggested appropriate options for food allergy concerns.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Answered customers' questions, recommended items, and recorded order information.
Server
Bowls Korean BBQ
2022.07 - 2023.06
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Market Manager, Cashier
Tugo
2020.10 - 2022.06
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
Server
Migarock
2019.05 - 2020.09
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Kitchen Helper
Wow Pop Chicken
2016.06 - 2019.04
- Cleaned and organized kitchen stations to promote team efficiency.
- Followed supervisor instructions to complete tasks on time.
Server
The Apron
2023.07 - 2024.01
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
High School Diploma -
HarryAinlay Highschool
Edmonton, AB06.2018
Skills
- Guest Engagement
- Hospitality service expertise
- Front-of-house display creation
- Relationship Management
- Menu presentation
Timeline
Server
The Apron
2023.07 - 2024.01
Server
Captain's Boil
2022.10 - 2023.10
Server
Bowls Korean BBQ
2022.07 - 2023.06
Market Manager, Cashier
Tugo
2020.10 - 2022.06
Server
Migarock
2019.05 - 2020.09
Kitchen Helper
Wow Pop Chicken
2016.06 - 2019.04
High School Diploma -
HarryAinlay Highschool