TAELYR PATTON
SUPERVISING LICENSED CLINICAL SOCIAL WORKER
WALNUT
Summary
Experienced Director with excellent project management and decision-making abilities, overseeing all aspects of production. Possesses extensive knowledge of behavioral health production writing, planning, and technical operations. Proficient in coordinating production plans and personnel resources to successfully meet tight deadlines.
Overview
13
13
years of professional experience
2
2
years of post-secondary education
Work History
Director of Behavioral Health Department
Foothills AIDS Project
11.2022 - Current
- Provides direct supervision to behavioral health staff of seven located across five offices in three counties, which includes regular individual and department staff meetings, conducting performance appraisals, etc
- Responsible for hiring new staff, which includes posting job announcements, reviewing résumés, interviewing staff, presenting selection to Executive Director and making job offers
- Assists senior leadership with exploring the possibility of the agency becoming a Federally Qualified Health Center (FQHC)
- Works with third party insurance companies to negotiate requirements needed for approval to become a provider for each company and bill for behavioral health services
- Prepare monthly reports of productivity to submit to the Executive Director
- Manage $1,100,000 department budget, keeping track of over- and under-spending in line items, and making recommendations for budget modifications to Senior Leadership
- Reviews evidence-based curricula developed by staff to present to clients in group sessions
- Conducted research for the proposed EMR/telehealth software and gathered information from vendors, and presented findings and recommendations to Senior Leadership
- Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
- Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Quality Assurance Manager
Foothills AIDS Project
08.2022 - 11.2022
- Audited client case files of case management team, behavioral health staff, and medical case manager and nutritionist to ensure compliance with eligibility (e.g., HIV diagnosis, income, etc.), treatment plans are up to date, etc
- To meet requirements of Ryan Part A program
- Created presentations and reported findings of quality assurance review to Senior Leadership and made recommendations on how to become compliant if applicable
- Performed root cause analysis to identify and resolve quality issues and defects.
- Investigated customer complaints and performed corrective actions to resolve quality issues.
- Implemented corrective action plans based on audit findings, resulting in measurable improvements over time.
- Collaborated with cross-functional teams to develop and implement process and system improvements.
- Established robust quality documentation systems that ensured traceability throughout the entire production lifecycle.
Psychiatric Social Worker II
Los Angeles County, Correctional Health Services
11.2018 - 08.2022
- Treated a diverse inmate population suffering from psychosis (e.g., Schizophrenia, Bi-polar with psychotic feature, Major Depressive Disorder, Substance induced psychosis, Suicidal/Homicidal Ideations); caseload was approximately 150 inmates every day
- Provided services to a diverse mental health population such as those that are homeless, veterans, LGBTQ community, substance use disorders, and currently incarcerated
- Collaborated with treatment teams such as psychiatrists, medical staff, legal system, community treatment organizations (e.g., rehabilitation centers), and relatives
- Provided crisis intervention care to acutely psychotic, suicidal, parasuicidal and homicidal patients
Cooccurring Disorders Counselor
Hathaway and Sycamores, Children and Family Services
04.2018 - 11.2018
- Engaged male foster youth in Seeking Safety and Cognitive Behavioral Therapy
- Collaborated with the treatment team to develop specialized co-occurring disorders treatment plans
- Provided agency with psychoeducation on substance use disorders in correlation with mental health diagnosis
- Caseload approximately 20 - 30 youth (9-17 years old)
Adult Protective Services Investigator
Department of Family and Protective Services
08.2015 - 04.2016
- Conducted investigations regarding abuse, neglect, and exploitation, averaging seven per week
- Forged working relationships with community partnerships
- Gathered documents, documented incidents, and assessed circumstances
- Conducted intensive interviews of alleged perpetrators and collateral individuals
- Communicated effectively with difficult and/or aggressive people
Mental Health, Direct Care Staff
South Coast Community Services
02.2014 - 06.2015
- Established working relationships with interdisciplinary teams
- Received training in substance abuse, co-occurring disorders, and the effect of employment and housing issues on mental health
- Developed and conducted goal-oriented psychoeducational groups and activity therapy groups to improve clients' level of functioning, averaging three per week
Program Manager
City of Fullerton
01.2012 - 02.2014
- Supervised five full-time, year-round staff and an additional 10 seasonal staff during the summer
- Lead program interventions for at-risk youth and gang prevention programs
- Trained staff on proper community engagement and outreach methods
- Held community engagement events to provide services to parents and youth in low-income communities
Education
Doctor of Public Administration -
California Baptist University
09.2022 - Current
Masters of Social Work - undefined
University of Southern California
Bachelors of Arts - Sociology
California State University, Fullerton
Associates of Arts - Behavioral Science
Fullerton College
Skills
- Program Development and Evaluation
- Fiscal Management
- Developing and Monitoring Staff
- Compliance
- Leading Interdisciplinary Teams
- Staff Training and Clinical Development
- HR Knowledgeable
- Operations management
- Project coordination
- Strategic planning
License
Licensed Clinical Social Worker, Board of Behavioral Sciences, 100436, 03/31/25
Skills And Trainings
- Program Development and Evaluation
- Fiscal Management
- Developing and Monitoring Staff
- Leading Interdisciplinary Teams
- Staff Training and Clinical Development
- HR Knowledgeable
Timeline
Director of Behavioral Health Department
Foothills AIDS Project
11.2022 - Current
Doctor of Public Administration -
California Baptist University
09.2022 - Current
Quality Assurance Manager
Foothills AIDS Project
08.2022 - 11.2022
Psychiatric Social Worker II
Los Angeles County, Correctional Health Services
11.2018 - 08.2022
Cooccurring Disorders Counselor
Hathaway and Sycamores, Children and Family Services
04.2018 - 11.2018
Adult Protective Services Investigator
Department of Family and Protective Services
08.2015 - 04.2016
Mental Health, Direct Care Staff
South Coast Community Services
02.2014 - 06.2015
Program Manager
City of Fullerton
01.2012 - 02.2014
Masters of Social Work - undefined
University of Southern California
Bachelors of Arts - Sociology
California State University, Fullerton
Associates of Arts - Behavioral Science
Fullerton College
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