Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Taeler Owens

Montrose,BC

Summary

I am told I have a very inviting and warm personality that makes costumers and coworkers enjoy being around me. I’m a multitasker and team collaborator. I excelled at The Den Pub by enhancing customer satisfaction and gaining regulars because of their experience. I pride myself on always maintaining high safety standards. By leveraging strong customer service and keeping my environment safe and clean, I consistently met performance targets. While I was sorting batteries I significantly reduced sorting errors and improved delivery efficiency. I boosted morale on challenging shifts and was always a team player. I consistently maintained a welcoming atmosphere and effectively managed all environments to ensure smooth operations at all my jobs. I’m am valued for my ability to adapt to changing demands while focusing on customer and client satisfaction and efficiency.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Waitress

The Den Pub
08.2024 - Current
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Checked guests' identification before serving alcoholic beverages.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.

Waitress

B&ts Hard Knock Cafe
06.2023 - 03.2024
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Answered customers' questions, recommended items, and recorded order information.
  • Processed orders and sent to kitchen employees for preparation.

Battery Sorter

Cirba Solutions
01.2023 - 08.2023
  • Reduced errors in the sorting process by conducting thorough quality checks and maintaining accuracy.
  • Stacked items according to weights, sizes, types, and picking priorities.
  • Maintained high standards of cleanliness and safety within the workplace, reducing potential hazards during the sorting process.
  • Consistently met or exceeded performance targets in terms of both speed and accuracy while sorting items.
  • Followed safety procedures and used protective gear to prevent injury and maintain safe working environment.

Housekeeper

The Flying Steamshovel Pub
01.2020 - 01.2023
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.

Education

Veterinary Assistant -

Centre For Arts And Technology
Kelowna, BC
06.2020

Skills

  • Customer service
  • Strong multitasking
  • Calm and collected
  • Team collaboration
  • Complex Problem-solving
  • Positive attitude
  • Punctual and reliable
  • Time management
  • Warehouse safety
  • Empathetic
  • Quick learner

Languages

English
Full Professional

Certification

- serving it right

- first aid

- transportation of dangerous goods

- WHMIS

- Protect Security Staff Training

Timeline

Waitress

The Den Pub
08.2024 - Current

Waitress

B&ts Hard Knock Cafe
06.2023 - 03.2024

Battery Sorter

Cirba Solutions
01.2023 - 08.2023

Housekeeper

The Flying Steamshovel Pub
01.2020 - 01.2023

Veterinary Assistant -

Centre For Arts And Technology

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Taeler Owens