Taejaun Monteith
Toronto,Canada
Summary
To obtain employment with a company that will allow me to grow my communication and strengthen my skills. Skilled Team Leader with experience in supervising, training, and motivating teams. Effective communication skills. Have contributed to past roles by improving team performance and enhancing workflow efficiency.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Team Leader
McDonalds
07.2025 - Current
- Ensuring exceptional customer service and satisfaction.
- Meet service targets, and maintain high standards.
- Address customer inquiries and concerns and complaints
- Responsible for providing customer service support and assisting customers when needed.
- Working collaboratively with a small team to ensure efficient handling of inquiries and customer efficiency
- Perform a variety of clerical and administrative tasks to support day-to-day operations
- Responsibly for maintaining accurate attendance records and ensure training staff is operating accurately
Crew Trainer
McDonalds
03.2024 - 07.2025
- Responsible for training new employees.
- Demonstrating leadership qualities.
- Ensuring tasks are complete before the end of a shift.
- Communicates clearly and respectfully to other crew members and management.
- Kitchen worker.
Camp Counsellor
Camp Dreamwood
Bamcorft, Canada
06.2022 - 08.2023
- Supervision of children, throughout the day and night
- Organizes and plan activities for children.
- Ensure meal station and activity areas are clean.
Neil McNeil Big Brother Program
Toronto, Canada
09.2019 - 06.2023
- Welcome the new students to the school, and guide them throughout the year.
Co-op
Shoppers Drug Mart
Toronto, Canada
09.2021 - 01.2022
- Stocking shelf's
- Taking out garbage
- Changing labels
- Organizing the inventory
Education
High School Diploma -
Neil McNeil High School
06-2023
Certificate - TPE
George
Toronto, ONSkills
- Problem solving acumen with ability to understand complex issues and utilize resources to provide the most appropriate solutions
- Ability to work closely with a small team to coordinate tasks, streamline operations, and ensure logistical processes run smoothly and effectively
- Basic computer proficiency, including navigating databases and spreadsheets and knowledge of modern office methods, procedures, practices and equipment
- Excellent organizational skills to manage tasks and maintain accurate records
- Proven ability to comprehend and execute both written and verbal instructions with precision
- Self-motivated and dependable, with the ability to work independently during overnight hours and any shifts
- Excellent communication and interpersonal skills, coupled with strong attention to detail and ability to meet required deadlines
- Strong customer service skills with the ability to handle inquiries professionally and direct any questions to appropriate contacts when and if necessary
Certification
Standard First Aid with CPR 'C', 02/01/23
Extracurricular Activities
Neil McNeil senior high school basketball team, 11/01/22, Present Neil McNeil Big Brother Program, 09/01/19, 06/30/23, Welcome the new students to the school and guide them throughout the year
Hobbies and Interests
- Basketball
- HVAC
- Plumbing
Volunteer Experience
LIT (Leader in training), 07/01/19, 09/30/19, 174
Timeline
Team Leader
McDonalds
07.2025 - Current
Crew Trainer
McDonalds
03.2024 - 07.2025
Camp Counsellor
Camp Dreamwood
06.2022 - 08.2023
Co-op
Shoppers Drug Mart
09.2021 - 01.2022
Neil McNeil Big Brother Program
09.2019 - 06.2023
High School Diploma -
Neil McNeil High School
Certificate - TPE
George