With over 6 years of customer support experience in the hospitality industry, I consistently prioritize client satisfaction. My strong time management skills, honed through both professional and academic pursuits, enable me to excel in managing multiple responsibilities. I have exceptional communication abilities, allowing me to effectively address customer concerns and achieve consistently high satisfaction rates. I also have a proven track record of fostering teamwork and mediating between management and staff. Additionally, I am highly proficient in graphic design software such as Adobe Photoshop, Illustrator, AutoCAD, 3ds Max, SketchUp, Rhino, V-Ray, and Enscape, which allows me to create detailed 3D models and architectural drawings, enhancing design presentations and optimizing layout solutions.