Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tachyna Renick-Montoya

Willits

Summary

Adept at bookkeeping and customer relations, I enhanced financial accuracy and client satisfaction at Safeway. Leveraging QuickBooks proficiency and a knack for critical thinking, I successfully managed financial transactions and resolved customer issues, fostering loyalty and repeat business. My approach streamlined processes, ensuring meticulous financial records and inventory management.

Offering strong attention to detail and genuine interest in finance, eager to learn and grow in professional environment. Delivers solid understanding of basic accounting procedures coupled with developing skills in data entry and financial analysis. Ready to use and develop organizational and analytical skills.

Overview

1
1
year of professional experience

Work History

Bookkeeper

Safeway
10.2023 - Current
  • Maintained and processed invoices, deposits, and money logs.
  • Communicated proactively with team members regarding any issues or concerns related to bookkeeping tasks.
  • Reconciled and corrected issues with financial records.
  • Posted daily receipts and payments in accordance with corporate protocols.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Solved customer challenges by offering relevant products and services.
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Took ownership of customer issues and followed problems through to resolution.
  • Handle Western Union Transactions
  • Process and print Money Orders
  • Manage and Balance Register Tills
  • Inventory/Audit safe and money at end of business day
  • Deposit and report all money transactions for the end of day

Education

Bachelors - Mathmatics

Mendocino College
Ukiah
01-2021

High School Diploma -

Willits High School
Willits, CA
06-2017

Skills

  • Bookkeeping
  • Accounts receivable
  • Quickbooks
  • Purchase orders
  • Customer relations
  • Inventory management
  • Customer service experience
  • Critical thinking

Timeline

Bookkeeper

Safeway
10.2023 - Current

Bachelors - Mathmatics

Mendocino College

High School Diploma -

Willits High School
Tachyna Renick-Montoya