Tabitha Riddle
Brighton
Summary
Dynamic Sales Manager with a proven track record at Carpet One Belleville, excelling in relationship building and sales strategy implementation. Skilled in client relationship management and staff training, I fostered customer loyalty and increased revenue through tailored solutions and motivational leadership, ensuring exceptional service and repeat business.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Manager
Carpet One Belleville
06.2020 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Attended industry events and conventions to explain sales opportunities.
Customer
Santa'Ville
11.2020 - 12.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Cashier/Cook
Smoke's Poutinerie
03.2019 - 03.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Material Handler
McKesson
11.2017 - 03.2018
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
Education
High School Diploma -
Bayside Secondary School
Trenton06-2015
Skills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Verbal and written communication
- Motivational skills
- Product knowledge
- Sales expertise
- Client relationship management
- Positive and upbeat
- Rapport and relationship building
Languages
English
Certification
- Certified Flooring Specialist, Carpet One - 2020 - Present
- Certified Colour and Design Specialist, Carpet One - 2020 - Present
Timeline
Customer
Santa'Ville
11.2020 - 12.2020
Sales Manager
Carpet One Belleville
06.2020 - Current
Cashier/Cook
Smoke's Poutinerie
03.2019 - 03.2020
Material Handler
McKesson
11.2017 - 03.2018
High School Diploma -
Bayside Secondary School
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