TABITHA POPE
Summary
Detail-oriented and customer-focused professional with a proven track record in administrative roles. Possessing strong organizational skills and attention to detail, I excel in accurately managing appointment schedules and providing excellent service to patients and healthcare professionals. With effective communication skills and a courteous demeanor, I adeptly handle inquiries and ensure seamless coordination of appointments. Proficient in computer systems and office software, I streamline administrative processes and maintain accurate records. Known for my adaptability and ability to work independently, I thrive in dynamic environments and consistently meet deadlines. Committed to delivering exceptional patient care and maintaining confidentiality, I am excited to contribute to the mission of Quinte Health in providing high-quality healthcare services
Overview
27
27
years of professional experience
Work History
Administrative Clerk
Ponikvar Orthodontics
07.2020 - Current
- Daily invoicing, creating financial contracts, setting pre-authorized debit/credit, processing payments received, preparing bank deposits, balancing days receipts, following up on past due accounts
- Answering multi-line phone systems, checking voicemail, and responding to email inquiries in a timely manner
- Database management for new patient intake, scheduling of all appointments in TOPS for a busy orthodontic practice.
- Offered technical support and troubleshot issues to enhance office productivity.
Day Care Provider
Family Space
08.2018 - 07.2020
- Accurately recorded and processed daily attendance, weekly meal plans, first aid records, and all invoicing
- Created and maintained open, positive, and honest dialogue with primary caregivers of children in care in a confidential manner.
- Maintained group discipline through positive reinforcement, behavior modeling, and collaboration with parents.
- Enhanced child development by implementing age-appropriate activities and learning experiences.
General Manager
McDonald's
05.1997 - 08.2018
- Managed schedules, organized office functions, and oversaw daily operations of the restaurant with over 100 staff with annual sales of 4 million dollars
- Updated and maintained all crew and manager files both hard copy and HRIS (Human Resource Information System)
- Identified and implemented training and development for all staff
- Ordered, received, and invoiced all product and food orders for business
- Championed continuous improvement initiatives that enhanced operational performance across all departments.
- Ability to work well under pressure in fast-paced environments.
Education
Kinesiology -
Brock University
Skills
- Scheduling
- Data Analysis
- Multi-Line Phone System
- Scanning
- Sesame Communications
- Record Sorting and Filing
- TOPS
- Maintaining confidentiality
- Professional and mature
- Microsoft Office
- Ability to work independently
- Adaptability
Professional Highlights
Restaurant Manager of the Year
Timeline
Administrative Clerk
Ponikvar Orthodontics
07.2020 - Current
Day Care Provider
Family Space
08.2018 - 07.2020
General Manager
McDonald's
05.1997 - 08.2018
Kinesiology -
Brock University
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