Tabitha Liston
London
Summary
Skilled professional ready to excel in leadership role with focus on results-driven performance. Proven ability to streamline operations and foster team collaboration to achieve organizational goals. Known for reliability and adaptability in meeting changing demands while maintaining high standards.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Fitness and Wellness Program Director
LIVunLtd.
12.2021 - Current
- Led program development initiatives, aligning objectives with organizational goals.
- Managed cross-functional teams to ensure project deliverables met timelines and quality standards.
- Analyzed program performance metrics, implementing data-driven improvements to enhance outcomes.
- Mentored junior staff, fostering professional growth and enhancing team capabilities.
- Streamlined operational processes, increasing efficiency and reducing redundancies across departments.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Mentored team members for professional development, resulting in increased productivity and job satisfaction.
- Provided ongoing direction and leadership for program operations.
- Collaborated closely with executive leadership to develop strategic plans for long-term growth.
- Delivered outstanding program results by setting clear objectives and proactively addressing potential challenges.
- Established strong partnerships with internal and external stakeholders for collaborative problemsolving.
- Coordinated budgeting, scheduling and resource allocation to facilitate smooth flow of operations.
Manager Adult Health and Wellness Bostwick YMCA
YMCA Western Ontario
05.2018 - 12.2021
- Lead and managed a team of 50+ staff and volunteers, including the Coordinator of Adult Health and Wellness, ensuring operational excellence and high-quality service delivery
- Oversee departmental budgeting, including forecasting, expense tracking, and financial reporting to support strategic goals
- Direct all aspects of staff lifecycle management, including recruitment, onboarding, training, performance evaluation, and scheduling
- Develop and execute quarterly program plans in alignment with YMCA programming and City of London partnership initiatives
- Collaborate with the Health and Wellness Experience Group across the Southwest Association to design and implement innovative fitness experiences for YMCA members
- Partner with cross-functional department managers at Bostwick to coordinate integrated scheduling and maintain balanced budgets
- Accountable for achieving monthly and annual membership growth and retention targets
- Actively support Association-wide fundraising campaigns through planning, promotion, and community engagement
- Design and implement targeted membership retention strategies to enhance member satisfaction and loyalty
- Collaborated with FDF Group on the physical design and layout of the fitness floor during pre-opening planning phases
Supervisor Adult Health and Wellness Center Branch YMCA
YMCA Western Ontario
03.2014 - 03.2018
- Collaborate with department manager on program development and budget planning to align with organizational goals
- Recruit and onboard group fitness instructors, wellness coaches, and volunteers to build a dynamic and skilled team
- Train wellness coaching staff in Y Thrive programming to ensure consistent and high-quality member experiences
- Provide ongoing coaching and performance audits for group fitness and wellness staff to maintain excellence in service delivery
- Design and conduct staff performance evaluations to support professional growth and accountability
- Maintain clear and consistent communication with fitness teams through multiple channels, including email, in-person meetings, staff logs, and monthly announcements
- Serve as Lead for Group Fitness within the Fitness Experience Group, coordinating and hosting MOSSA trainings to ensure well-prepared and certified teams
- Partner with FDF Group to conceptualize, develop, and successfully launch Y Turf, enhancing the facility’s functional training offerings
- Foster strong relationships with members and participants by maintaining a visible presence on the fitness floor through coaching appointments, personal training sessions, and group class instruction
Team Lead Adult Health and Wellness Bob Hayward YMCA
YMCA Western Ontario
01.2013 - 03.2014
- Support supervisor in the recruitment and onboarding of staff and volunteers to ensure team alignment with program goals
- Contribute to the development and delivery of staff performance appraisals, fostering continuous improvement and accountability
- Collaborate with supervisor on strategic program planning and departmental budgeting to optimize resource allocation
- Provide coaching and performance audits for group fitness instructors and wellness coaches to maintain instructional quality and member engagement
- Manage administrative responsibilities, including tracking and reporting statistics related to group fitness and wellness coaching activities
Education
Associates Degree - Early Childhood Education
Illinois Central College
01.2003
Skills
- Extensive experience in fitness management
- Skilled in fostering connections
- Experienced in managing client relationships
- Collaborative team player
- Service excellence
- Training and mentoring
- Goal oriented
- Staff management
Languages
English
Native or Bilingual
Certification
- MOSSA Certifications
Group Power
Group Centergy
Group Core
Group Fight
Group Active
Group Blast
Group Ride
3D 30
- YMCA Certifications
Personal Training
Yoga
Group Strength
Group Cycling
- CALA Certification
Aquafit
- Ontario Fitness Counsel Certification
Trainer Fitness Lead
Timeline
Fitness and Wellness Program Director
LIVunLtd.
12.2021 - Current
Manager Adult Health and Wellness Bostwick YMCA
YMCA Western Ontario
05.2018 - 12.2021
Supervisor Adult Health and Wellness Center Branch YMCA
YMCA Western Ontario
03.2014 - 03.2018
Team Lead Adult Health and Wellness Bob Hayward YMCA
YMCA Western Ontario
01.2013 - 03.2014
Associates Degree - Early Childhood Education
Illinois Central College