Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Core Competencies
Timeline
Generic

Tabitha Kilfillen

Airdrie,AB

Summary

Experienced and strategic Training & Development professional with over a decade in healthcare, including extensive work with Johnson & Johnson BioAdvance. Proven expertise in leading onboarding programs, managing learning systems, and delivering cross-functional training initiatives. Skilled in instructional design, LMS administration, stakeholder engagement, and integrating innovative tools such as AI to improve training outcomes. Recognized for strong communication, adaptability, and strategic project leadership.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Training & Development Coordinator (Full-Time Contract)

Johnson & Johnson BioAdvance
02.2024 - Current
  • Program lead and facilitator for national Immunology BAC & RA onboarding, managing all aspects of delivery and trainer coordination, overseeing curriculum development, resource management (140+ items), and performance feedback delivery.
  • Manage Elevate LMS content for the Immunology team, including end-to-end content lifecycle, training team support, and leading Elevate training sessions for cross-functional teams. The Immunology LMS now houses over 600 curated training resources following the Knowledge migration project.
  • Spearheaded integration of AI into training content development, reducing course content creation time and improving learner engagement through embedded knowledge checks.
  • Directed technical execution of Elevate redesign and system launch in collaboration with internal stakeholders and external vendors.
  • Replaced vendor-maintained content by creating in-house Articulate Rise modules for new BAC onboarding, including a comprehensive reimbursement self-study course.
  • Developed and delivered live and self-directed training for initiatives including Tremfya CD launch, ECHO rollouts, and Immunology onboarding.
  • Acted as Immunology SME for system transition and onboarding initiatives, supporting BRMs, hybrid trainers, and cross-functional partners with escalated inquiries and process changes.
  • Key Projects:
  • JCS Ignite: Immunology BAC SME and training content developer; led company-wide demo.
  • Elevate LMS Redesign & Launch: Technical lead and content owner for Immunology training.
  • Tremfya CD Launch: Led training material development and BRM session facilitation.
  • National Immunology Onboarding Program: Ongoing lead of flagship onboarding initiative.

BioAdvance Trainer (Hybrid Contract)

Johnson & Johnson BioAdvance
01.2023 - 02.2024
  • Delivered live and virtual training for BACs and internal teams.
  • Assisted in content development and knowledge base organization for Immunology.
  • Took initiative to self-learn Elevate LMS and supported early development of platform structure and content for Immunology.
  • Coached employees on best practices, providing constructive feedback to support their professional growth.
  • Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.

BioAdvance Program Coordinator (BAC Contract)

Johnson & Johnson BioAdvance
07.2014 - 05.2022
  • Consistently managed a caseload of 500+ Immunology patients, providing administrative and program support across three therapeutic areas
  • Provided peer mentorship to new BACs while in active BAC role, supporting onboarding and knowledge transfer.
  • National Immunology leader in MyBioAdvance app adoption; took initiative to share best practices with peers and led in patient enrollment with app use.

Education

Bachelor of Human Resources and Labour Relations -

Athabasca University
Athabasca, AB

Training and Development Diploma -

Langevin Learning Services

Registered Pharmacy Technician (RPhT) - Pharmacy Technician Bridging Program

Bow Valley College
Calgary
11-2014

Skills

  • Elevate LMS (Docebo)
  • JCS 20
  • Articulate Rise
  • SharePoint
  • Microsoft 365 (PowerPoint, Excel, Word, Outlook)
  • Teams
  • Canva
  • E-learning development
  • Training delivery
  • Onboarding programs
  • Coaching and mentoring

Accomplishments

  • Coordinated national training for 150+ BACs across 3 therapeutic areas
  • Project managed review of 700+ Immunology and Oncology resources during Knowledge-to-Elevate migration
  • Assisted in developing scalable BRM onboarding framework now leveraged across BioAdvance roles
  • Spearheaded AI content creation for Elevate, improving efficiency and learning outcomes

Certification

  • Training Specialist Certification, Langevin Learning Services – Completed 2023-09
  • Registered Pharmacy Technician (RPhT) – Since 2014

Core Competencies

  • Learning & Development Strategy
  • Instructional Design (ILT/eLearning)
  • LMS Administration (Elevate / Docebo)
  • Stakeholder Engagement & Cross-Functional Collaboration
  • AI-Driven Content Creation
  • Project Management
  • Product Launch Training (e.g., Tremfya CD, ECHO)
  • Team Leadership & Train-the-Trainer Facilitation
  • Pharmaceutical Compliance & Onboarding
  • JCS Ignite & System Transitions

Timeline

Training & Development Coordinator (Full-Time Contract)

Johnson & Johnson BioAdvance
02.2024 - Current

BioAdvance Trainer (Hybrid Contract)

Johnson & Johnson BioAdvance
01.2023 - 02.2024

BioAdvance Program Coordinator (BAC Contract)

Johnson & Johnson BioAdvance
07.2014 - 05.2022

Bachelor of Human Resources and Labour Relations -

Athabasca University

Training and Development Diploma -

Langevin Learning Services

Registered Pharmacy Technician (RPhT) - Pharmacy Technician Bridging Program

Bow Valley College

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Tabitha Kilfillen