Hi, I’m
Tabitha Higgins
Chelmsford,ON
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. An organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
years of professional experience
Work History
Snagged Internet Services
ACCOUNT MANAGER
01.2015 - 09.2016
Job overview
- Gathered, Analyzed and verified data provided by clients to provide client services
- Educated clients on new products or services to increase customer engagement with brand
- Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Oversaw new business development and customer servicing.
- Successfully launched offline and online consumer targeting and marketing strategy.
Grand River Toys
MARKETING ASSISTANT
03.2009 - 10.2010
Job overview
- Worked closely with product development teams to create and maintain marketing materials for sales presentations and client meetings.
- Compiled product, market and customer data to generate informed sales and profit projections.
- Proofread marketing collateral ahead of printing to eliminate errors.
- Executed marketing initiatives related to direct mail, email, telemarketing, mobile media, website portal and social media.
- Completed data entry tasks with accuracy and efficiency.
- Corrected data entry errors to prevent later issues such as duplication or data degradation.
Laurentian Publishing
Online Marketing Account Manager
02.2008 - 10.2009
Job overview
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Reached out to potential customers via telephone, email and in-person inquiries.
- Worked with existing customers to increase purchases of products and services.
- Performed research to uncover potential target areas, markets and industries.
AYR
DIRECTOR OF SEARCH MARKETING
01.2007 - 02.2008
Job overview
- Designed and implemented digital, web and social strategies to align with client business goals.
- Analyzed and reported digital campaign performance with focus on program optimization.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data and budget factors.
- Worked cross-functionally with various departments on projects.
- Worked with existing customers to increase purchases of products and services.
- Negotiated, prepared and signed contracts with clients.
- Performed research to uncover potential target areas, markets and industries.
- Represented company and promoted products at conferences and trade association meetings.
- Informed customers of additional services offered by company to develop opportunities for sales revenue.
- Assessed client needs and developed plans to adequately address current and future objectives.
- Worked with clients to address and respond to client and partnership management issues.
- Fostered customer trust by addressing concerns and needs using targeted problem-solving.
Sandvik Mining and Construction
MARKETING ASSISTANT
01.2004 - 01.2006
Job overview
- Worked closely with product development teams to create and maintain marketing materials for sales presentations and client meetings.
- Compiled product, market and customer data to generate informed sales and profit projections.
- Proofread marketing collateral ahead of printing to eliminate errors.
- Conducted consumer data analysis on products to assist with promotional campaigns.
- Sourced vendors for services and materials to complete marketing objectives.
- Developed consumer-tailored print marketing materials for targeted distribution.
- Tracked key metrics and developed spreadsheets and data models.
Education
Shaw Academy
No Degree from Digital Marketing
2015
University Overview
- Professional development completed in Digital Marketing
Cambrian College of Applied Arts And TechnologyGreater Sudbury, ON
Associate of Arts from Advertising
05.2006
St. BenedictGreater Sudbury, ON
High School Diploma
06.2003
Skills
- Business Development
- Accounts Payable and Accounts Receivable
- Effective Project Management
- Client Relations and Retention
- Administration and Reporting
- Data Integrity
- Digital Marketing Strategies
- Digital Content Development
Timeline
ACCOUNT MANAGER
Snagged Internet Services
01.2015 - 09.2016
MARKETING ASSISTANT
Grand River Toys
03.2009 - 10.2010
Online Marketing Account Manager
Laurentian Publishing
02.2008 - 10.2009
DIRECTOR OF SEARCH MARKETING
AYR
01.2007 - 02.2008
MARKETING ASSISTANT
Sandvik Mining and Construction
01.2004 - 01.2006
Shaw Academy
No Degree from Digital Marketing
Cambrian College of Applied Arts And Technology
Associate of Arts from Advertising
St. Benedict
High School Diploma
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