Tabitha Bouvier
London
Summary
A highly motivated and dedicated professional personal support worker/ mental crisis worker with over 15 years experience. Excellent understanding of mental health, addiction and healthcare. Positive and upbeat attitude, well respected by peers. Punctual, reliable and honest coupled with a strong work ethic. Attentive to small details and works well under pressure.
Experienced with providing comprehensive care and support to diverse client populations. Utilizes effective communication and interpersonal skills to foster positive relationships. Track record of maintaining safe and supportive environment tailored to individual needs.
Overview
18
18
years of professional experience
Work History
Direct Support Professional
Community Living London
09.2023 - Current
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
- Mag- locked environment and challenging behavior support
President & CEO
Project Peace Canada
10.2021 - Current
- Gather information on clients social issues and needs to provide ongoing support.
- Organizing outreach programs for community members who may experience homelessness or need help.
- Researching and assisting with leads on addiction cases by connecting individuals to reliable sources.
- Helping clients set and achieve goals.
- Providing meals, clothing and other necessities for the less fortunate.
- Manage a team of volunteers and schedules.
PSW/MHW
Canadian Mental Health Association
10.2020 - Current
- Knowledge of psychosocial rehabilitation
- Residential experience
- Knowledge of psychiatric medications
- Knowledge of community resources
- Knowledge of computerized documentation methods
- Health and safety knowledge
- Crisis intervention and prevention
- Personal care and ADL management
Personal Support Worker
Private hire
01.2010 - 09.2023
- Supported clients in their psycho-social and community activities
- Assisted in housekeeping, including laundry and home management
- Prepared nutritious and customized meals for clients as directed by medical
- Supported clients taking medications and provided medication reminders to support health
Personal Support Worker
Private hire
01.2015 - 01.2020
- Responsible for supporting clients in their ADL's and recreational planning to promote wellness
- Completed home care/housekeeping and sanitation in client's home environment
- Organized and prepared nutritious meals for clients and ensured appropriate food storage
- Supported client's in medication reminders and arranging for respite needs
- Assistance with bladder and bowel routines and physiotherapy exercises
Personal Support Worker
Private hire
01.2017 - 01.2018
- Responsible for supporting incoming communications and complete follow up
- Managed and oversaw incoming emails and responding to client's needs
- Responsible for accounts payable and receivables in the office
Personal Support Worker
Private hire
01.2011 - 01.2017
- Provided care for 50 years old and older, including persons experiencing dementia
- Assisted with ambulation, positioning, transferring and using mechanical Hoyer lifts
- Provided personal care (toileting, bathing and perineal care), supporting eating, dressing and grooming
- Responded to call bells and supported nursing staff in the care of the residents
- Assisted nursing staff by answering call bells
Home-helper
Private hire
01.2010 - 01.2013
- Companionship services for clients within the home and community
- Community work errands such as groceries, pickups medications and recreation
- Home-helper services including securing services and providing support
- Provided personal care
Senior Activity Director
Private hire
01.2010 - 01.2011
- Plan, implemented and facilitated programs for senior
- Identify individual concerns of participants and provide information and referral
- Promotion and outreach
Personal Support Worker (placement)
Princess Elizabeth Public School
01.2010 - 01.2010
- Assist children in learning activities and subjects
- Behavioral management
- Interact with children that are suffering from learning disabilities.
Personal Support Worker (placement)
Country Terrace
01.2010 - 01.2010
- Provide compassionate, confident and safe care to the residents
- Worked as a team to complete duties as assigned in the nursing home
- Responsible for meeting the needs of residents including physiologically safety
Crew Leader
Sparkles Inc
01.2009 - 01.2010
- Responsible for organize schedule and carry our assigned tasks
- Completed client home cleaning and ensured security of home
Server
Flying J Restaurant
01.2008 - 01.2009
- Provided customers with food and drink service
- Demonstrated knowledge of menu; made recommendations, where appropriate
- Cashier skills and experience with accounting and major credit cards
Education
Certification - personal support worker
Wheable Adult Education Centre London
London, ON01.2018
Certificate - Healthcare Administration
Wheable Adult Education Centre London
London, ON01.2013
Certificate - undefined
Wheable Adult Education Centre London
London, ON01.2010
Skills
- Dementia Care
- Alzheimer's Care
- Laundry
- Medication Administration
- Home Care
- Caregiving
- Social Work
- Nursing
- Vital Signs
- Food Preparation
- Behavior redirection
- First aid and safety
- Time management
Languages
English
Timeline
Direct Support Professional
Community Living London
09.2023 - Current
President & CEO
Project Peace Canada
10.2021 - Current
PSW/MHW
Canadian Mental Health Association
10.2020 - Current
Personal Support Worker
Private hire
01.2017 - 01.2018
Personal Support Worker
Private hire
01.2015 - 01.2020
Personal Support Worker
Private hire
01.2011 - 01.2017
Personal Support Worker
Private hire
01.2010 - 09.2023
Home-helper
Private hire
01.2010 - 01.2013
Senior Activity Director
Private hire
01.2010 - 01.2011
Personal Support Worker (placement)
Princess Elizabeth Public School
01.2010 - 01.2010
Personal Support Worker (placement)
Country Terrace
01.2010 - 01.2010
Crew Leader
Sparkles Inc
01.2009 - 01.2010
Server
Flying J Restaurant
01.2008 - 01.2009
Certificate - Healthcare Administration
Wheable Adult Education Centre London
Certificate - undefined
Wheable Adult Education Centre London
Certification - personal support worker
Wheable Adult Education Centre London
Additional Information
- Excellent customer service skills and work well with a wide range of population
- Completed an approved training program as a Personal Support Worker
- Able to work as part of a team and complete multiple tasks safely and effectively
- Effective communicator of sensitive information with empathy to clients and co-workers
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