Tabatha Green
Summary
Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently. Reliable Housekeeper dedicated to maintaining cleanliness and upkeep for facilities and rooms. Skillful in quickly preparing rooms for guests, overseeing laundry and monitoring grounds for general repairs. Positive and energetic professional comfortable working with minimal supervision.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Housekeeper,Sole Proprietorship
Self Employed Services
01.2013 - Current
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
- Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.
- Changed bed linens and collected soiled linens for cleaning.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
Cashier
My Country Garden
04.2008 - 06.2008
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Worked flexible schedule and extra shifts to meet business needs.
- Stocked, tagged and displayed merchandise as required.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Learned duties for various positions and provided backup at key times.
Tour Guide
Fanasea Charters
01.1993 - 01.2000
- Whale Watching,Salmon,Harbor Tour Guide. Demonstrated superior professionalism while interacting with customers and vendors.
- Communicated professionally with customers, answering questions and addressing concerns to boost satisfaction.
- Delivered timely and accurate updates to tour coordinator regarding tour progress.
- Provided information on various sites throughout area, relaying little-known stories to provide interest.
- Consistently received high ratings on customer feedback surveys, reflecting dedication to providing enjoyable and informative experiences.
- Informed tour members of safety risks associated with attractions, confirming customer security.
Front Desk Service Representative
Victoria Plaza Hotel
01.1992 - 10.1994
- Reduced wait times for guests by quickly processing reservations through phone, email, and online booking platforms.
- Liaised with housekeeping staff to verify service and maintenance of hotel standards.
- Issued room keys to guests upon check-in and answered questions regarding proper use.
- Identified opportunities for process improvements within the front desk operations while maintaining high levels of service quality.
- Developed and maintained positive relationships with guests for satisfaction.
Cashier
Blue Skies Natural Food
09.1990 - 09.1991
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Hostess
The Keg
09.1989 - 08.1990
- Enhanced customer experiences by efficiently managing reservations and seating arrangements.
- Seated patrons based on guest preferences and seating availability.
- Maintained up-to-date knowledge of menu offerings and daily specials to accurately inform guests about their options.
- Strengthened team morale by fostering an atmosphere of collaboration, mutual respect, and open communication among all staff members.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Cashier
McDonalds
02.1988 - 09.1989
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Worked flexible schedule and extra shifts to meet business needs.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
Education
High School Diploma -
Wellington Seconary School
Nanaimo, BC1992
Skills
- Organizational Skill's
- Punctual
- Customer Service
- Time Management
Languages
English
Full Professional
Certification
First Aid 2024-2027 - Kelowna BC
WHMIS Online Training - 2024 - Kelowna , BC
Timeline
Housekeeper,Sole Proprietorship
Self Employed Services
01.2013 - Current
Cashier
My Country Garden
04.2008 - 06.2008
Tour Guide
Fanasea Charters
01.1993 - 01.2000
Front Desk Service Representative
Victoria Plaza Hotel
01.1992 - 10.1994
Cashier
Blue Skies Natural Food
09.1990 - 09.1991
Hostess
The Keg
09.1989 - 08.1990
Cashier
McDonalds
02.1988 - 09.1989
High School Diploma -
Wellington Seconary School
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