Tabatha Bent
SURREY,British Columbia
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
15
15
years of professional experience
Work History
Office Manager
CP Rite Forming Construction Ltd
02.2018 - 06.2023
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Created, maintained and updated filing systems for paper and electronic documents.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Evaluated employee records and productivity and submitted evaluation reports.
- Implemented new software tools for streamlined project management, increasing efficiency in task completion across teams.
- Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Bookkeeper
Wizards Motorcycles
12.2015 - 04.2022
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
- Completed payroll for employees and maintained detailed records of procedures.
- Reconciled and corrected issues with financial records.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Supported year-end closing procedures by preparing adjusting journal entries as needed.
- Established QuickBooks accounting system to reflect accurate financial records.
- Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
- Identified accounting errors when cross-referencing documents and database information.
- Implemented a more efficient filing system for financial documents, improving accessibility and organization.
- Reported financial data and updated financial records in ledgers and journals.
- Reduced errors in financial reporting by conducting thorough reviews and ensuring accurate data entry.
- Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
- Provided support during audits by supplying requested documentation promptly and accurately.
- Improved financial accuracy by reconciling accounts and identifying discrepancies in financial records.
- Streamlined bookkeeping processes by implementing new accounting software, resulting in increased efficiency.
- Developed and implemented procedures to improve accounting efficiency.
- Collaborated with external auditors to facilitate the annual audit process, providing necessary documentation as required.
Accounts Clerk
E Care Contact Centers
08.2008 - 12.2017
- Set up and updated Excel spreadsheets to track financial data.
- Input financial data and produced reports using Great Plains.
- Reported financial data and updated financial records in ledgers and journals.
- Assisted in the preparation of monthly financial statements to provide insight into company performance.
- Applied mathematical abilities to calculate and check figures in accounting systems.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Enhanced financial accuracy, maintaining detailed records of all transactions and bank deposits.
- Ensured prompt payment of invoices, negotiating with vendors to secure favorable terms and discounts.
- Improved invoice processing times with the utilization of accounting software for accurate data entry.
- Strengthened internal controls through diligent monitoring of account activities and timely resolution of discrepancies.
- Provided exceptional customer service to both internal departments and external clients while resolving billing inquiries efficiently.
- Assessed data and information to verify entry, calculation, and billing code accuracy.
- Completed accurate bank reconciliations, identifying errors and rectifying any discrepancies promptly.
- Investigated daily variances and corrected errors to resolve discrepancies.
- Reduced discrepancies in financial reports by conducting thorough account reconciliations and adjustments.
- Completed bi-weekly payroll for company employees.
- Supported annual audits by preparing accurate and well-organized financial documentation for review.
- Collaborated closely with team members to complete complex projects within tight deadlines.
- Minimized late fees by ensuring timely submission of required government filings such as taxes or permits renewals.
- Maintained up-to-date knowledge of accounting regulations, ensuring compliance in all financial reporting tasks.
- Supported payroll administration functions to ensure employees received accurate compensation on time each pay period.
- Streamlined accounts payable processes by implementing an efficient digital filing system.
- Stayed on top of applicable federal and state requirements to minimize legal and financial risks.
- Safeguarded company assets through regular inventory checks, reconciliation, and effective asset management practices.
- Entered figures using 10-key calculator to compute data quickly.
- Assisted management in making informed decisions by providing clear financial analysis on performance metrics and trends.
- Contributed to a streamlined budgeting process by providing timely expense reports and analysis.
- Compiled budget figures by reviewing past budgets, evaluating estimated income, and assessing expenses.
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Maintained accurate and complete documentation to facilitate accounting and filing functions.
- Checked general ledger entries to increase accuracy, prevent significant errors and identify adjustments.
- Used accounting software to prepare weekly and monthly financial reports.
- Coordinated office supply ordering to avail materials for streamlined operations.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
- Transferred data and documents to facilitate system migration and software updates.
- Verified items billed against items ordered and reconciled differences through follow-up with vendor.
- Completed payroll functions to facilitate accurate and prompt staff payments.
- Assisted management with annual expense plans to strategically track income or revenue.
- Assisted in budget preparation and forecasting to control expenditure and maximize profitability.
Education
Business Administration - Administrative Business Management And Accounting
Sprott Shaw
Surrey, BC11.2005
Skills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Excellent multi-tasking ability
- Data Entry
- Customer Relations
- Clear oral/written communication
- Billing
- Scheduling and calendar management
- Administrative Support
- Payroll Processing
- Bookkeeping
- Document Management
- Payroll and budgeting
- Clerical Support
- Account Reconciliation
- Credit and collections
- Relationship Building
- Mail handling
- Scheduling
- Scheduling Coordination
- Inventory Control
- Staff Management
- Employee Supervision
- Operations Management
- Conflict Management
- Staff hiring
- Supply Management
- Employee Training
- Training and coaching
- Documentation and control
- Policy Implementation
- Financial Reporting
- Financial Tracking
- Expense Reporting
- Staff Training
- Financial Accounting
- Event Coordination
- Business Administration
- Documentation expertise
- Policy and procedure modification
- Compliance Monitoring
- Contract Negotiations
- Data retrieval systems
- Proposal Writing
- Computer Skills
- Scheduling and Coordinating
- MS Office
- Decision-Making
- Customer Relationship Management
- Problem Resolution
Languages
English
Full Professional
Timeline
Office Manager
CP Rite Forming Construction Ltd
02.2018 - 06.2023
Bookkeeper
Wizards Motorcycles
12.2015 - 04.2022
Accounts Clerk
E Care Contact Centers
08.2008 - 12.2017
Business Administration - Administrative Business Management And Accounting
Sprott Shaw
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