Coordinated communication between medical staff and patients effectively.
Scheduled appointments and maintained calendars for healthcare providers.
Collaborated with team members to enhance office efficiency and patient experience.
Assisted nursing and medical staff in clerical duties to support patient care.
Customer Service Representative
Thorncrest Foodland
Etobicoke, Canada
08.2022 - Current
Provide a positive customer experience with fair, friendly, and courteous service.
Provide coaching and mentoring to new hires, contributing to their successful integration into the team.
Babysitter
Neighbourhood Families
Etobicoke, Canada
06.2019 - Current
Assist with the child's physical and emotional development through age-appropriate activities.
Develop strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
Clinical Placement Student Nurse
Humber River Hospital
Toronto, Canada
01.2024 - 04.2025
Oncology and general medicine inpatient unit for patients actively receiving chemotherapy and comprehensive care, with a wide range of acute and chronic medical conditions.
Learning focus: Parenteral fluid management, IV medications and calculations, peripheral and central lines, tracheostomy, chest tubes, and post-operative care.
Collaborated with healthcare teams to develop patient care plans.
Assisted in patient assessments under supervision of registered nurses.
Clinical Placement Student Nurse
Humber River Hospital
Toronto, Canada
09.2024 - 12.2024
Respirology inpatient unit for patients with respiratory issues and care.
Learning focus: Medication administration, oxygenation therapy, wound/pressure sore care, catheter assessment and insertion or removal, ostomy care, and NG/PEG.
Maintained accurate patient records in electronic health systems diligently.
Clinical Placement Student Nurse
Kensington Gardens Long Term Care
Toronto, Canada
01.2024 - 04.2024
Assist in the delivery of quality patient care through effective communication with the interdisciplinary healthcare team.
Support patients' emotional well-being by providing compassionate, empathetic care and active listening to their concerns.
Promote patient comfort by promptly addressing pain management needs and assisting with activities of daily living.
Contribute to a safe clinical environment by adhering to infection control protocols and maintaining cleanliness standards.
Aquatic Program Assistant
City Of Toronto, Parks And Recreation Division
Toronto, Canada
06.2021 - 01.2023
Provide a variety of swim techniques that promote the social and physical development for children and youth.
Increase participant satisfaction by regularly evaluating feedback and making necessary adjustments.
Ensure participants have positive recreational experiences that enhance active living.
Education
Bachelor of Science - Nursing (BScN)
Toronto Metropolitan University
04.2027
Father John Redmond Catholic Secondary School & Regional Arts Centre -
06.2023
Skills
Standard First Aid with BLS provider
Self-learner
Strong time management skills
Strong organizational skills
Positive attitude
Keen learner
Organized and efficient
Medical terminology proficiency
Awards
Neal McCarthy Memorial Award for Christian Fellowship, 2019, St. Gregory's Elementary Catholic School, Awarded to a friendly, cooperative student who is well liked and respected by school administration, staff and students. An all-round good citizen of our community and exemplifies positive Christian values.
BRICKS Student Recognition Award, 2019, St. Gregory's Elementary Catholic School, Awarded to students in recognition of their outstanding service and contributions to school and community.
Languages
English, Full professional proficiency
Italian, Professional working proficiency
References
References available upon request.
Timeline
Unity Clerk
St. Joseph's Health Center
05.2025 - Current
Clinical Placement Student Nurse
Humber River Hospital
09.2024 - 12.2024
Clinical Placement Student Nurse
Humber River Hospital
01.2024 - 04.2025
Clinical Placement Student Nurse
Kensington Gardens Long Term Care
01.2024 - 04.2024
Customer Service Representative
Thorncrest Foodland
08.2022 - Current
Aquatic Program Assistant
City Of Toronto, Parks And Recreation Division
06.2021 - 01.2023
Babysitter
Neighbourhood Families
06.2019 - Current
Bachelor of Science - Nursing (BScN)
Toronto Metropolitan University
Father John Redmond Catholic Secondary School & Regional Arts Centre -