Syvelle Coloma
Winnipeg,MB
Summary
Experienced Counter Staff Member with background in customer service and order management. Skilled in effective communication, cash handling, and maintaining cleanliness of work areas. Noted for ability to provide polite, timely service to customers and contribute positively to team dynamics. Displayed proficiency in managing high-volume orders during peak hours while ensuring customer satisfaction.
Overview
5
5
years of professional experience
Work History
Counter Staff Member
TIM HORTONS
Winnipeg, MB
04.2024 - 04.2026
- Assisted customers with menu selection, order placement, and payment processing.
- Communicated with kitchen staff regarding any special requests or dietary restrictions.
- Completed side work tasks assigned by management at the end of each shift.
- Greeted customers in a friendly and courteous manner.
- Answered customer phone calls to provide speedy and accurate information about store operations, products, promotions, and orders.
- Offered information regarding sale promotions and new products.
- Protected staff and customers from infection by cleaning and sanitizing surfaces and equipment.
Caregiver Attendant
Elderly caregiver Philippines
Philippines
05.2021 - 06.2022
- Maintained a safe environment by adhering to agency policies and procedures.
- Assisted physical therapists in providing exercise programs tailored to individual needs.
- Engaged clients in conversation to stimulate cognitive abilities and promote socialization.
Education
Computer Technician - Computer Technician
INTERFACE COMPUTER COLLEGE
Philippines 04-2003
Computer Engineering - Computer and Information Systems
University of Immaculate Conception
Davao City Philippines Skills
- Sales promotions
- Time management
- Attention to detail
- Relationship building
- Customer engagement
- Cash handling expertise
- Facility cleaning
- Telephone assistance
- Workplace cleanliness
Timeline
Counter Staff Member
TIM HORTONS
04.2024 - 04.2026
Caregiver Attendant
Elderly caregiver Philippines
05.2021 - 06.2022
Computer Technician - Computer Technician
INTERFACE COMPUTER COLLEGE
Computer Engineering - Computer and Information Systems
University of Immaculate Conception