Syvanna Thompson-Ramsby
Summary
Dedicated professional with experience at Hilton Garden Inn, excelling in housekeeping and customer service. Proven ability to maintain sanitary environments and enhance guest satisfaction through effective teamwork and adherence to health and safety compliance. Recognized for building strong relationships with clients and delivering exceptional service in all roles.
Overview
6
6
years of professional experience
Work History
Housekeeper/Room Attendant
Hilton Garden Inn Hotel
06.2022 - 01.2023
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Landscaping Assistant
CamRon Landscaping
10.2021 - 04.2022
- Maintained grounds by trimming, weeding, and general clean-up.
- Improved client satisfaction by providing timely and efficient landscaping services.
- Increased efficiency in team performance by assisting in the delegation of tasks and supervising crew members.
- Ensured safety compliance during daily operations by adhering to industry regulations and workplace guidelines.
- Monitored weekly and daily scheduled tasks to achieve desired workflow speed.
- Safeguarded company assets by performing regular maintenance checks on equipment and tools, ensuring optimal functionality.
Babysitting
Private Care
04.2017 - 09.2020
- Created an enjoyable atmosphere during babysitting sessions through storytelling, games, and music.
- Developed strong rapport with families, leading to numerous referrals for additional babysitting opportunities.
- Developed strong bonds with families, resulting in long-term relationships and repeat babysitting opportunities.
- Built trust with both parents and children by consistently demonstrating professionalism, punctuality, and dependability throughout each babysitting assignment.
Education
Human Resources Management
Canadian College of Business,Science & Technology
08-2025
High School Diploma
Marc Garneau
06-2023
Skills
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
- Cleaning techniques
- Health and safety compliance
- Customer service-focused
Accomplishments
- Provided exceptional service with a smile to all guests and received the highest number of five-star reviews in the entire department.
Languages
English
Full Professional
CPR & FIRST AID CERTIFICATE
Fully certified
Timeline
Housekeeper/Room Attendant
Hilton Garden Inn Hotel
06.2022 - 01.2023
Landscaping Assistant
CamRon Landscaping
10.2021 - 04.2022
Babysitting
Private Care
04.2017 - 09.2020
Human Resources Management
Canadian College of Business,Science & Technology
High School Diploma
Marc Garneau
Similar Profiles
Dimash BegzhanDimash Begzhan
Breakfast Attendant at Hilton Garden Inn Hotel, The Summit, Holiday InnBreakfast Attendant at Hilton Garden Inn Hotel, The Summit, Holiday Inn
Johanna RamirezJohanna Ramirez
Floor Supervisor at Hilton Garden Inn Hotel (kimpton Theta Hotel)Floor Supervisor at Hilton Garden Inn Hotel (kimpton Theta Hotel)
ANTHONY GENTILEANTHONY GENTILE
F&B Director at Hilton Garden Inn HotelF&B Director at Hilton Garden Inn Hotel
Trenice JacksonTrenice Jackson
Assistant General Manager at Hilton Garden Inn HotelAssistant General Manager at Hilton Garden Inn Hotel
PAUL MENSAH SEDONUPAUL MENSAH SEDONU
HOUSEKEEPER/ROOM ATTENDANT at COUNTRY LODGE GHANAHOUSEKEEPER/ROOM ATTENDANT at COUNTRY LODGE GHANA