SYVANH CHANPHENG
Rohnert Park
Summary
Detail-oriented individual experienced in customer service and administrative support. Proven ability to handle a range of administrative duties while maintaining a positive and professional attitude.
Overview
7
7
years of professional experience
Work History
Caregiver
IHSS
03.2024 - Current
- Perform light housekeeping duties
- Drive clients to medical appointments
- Pick up medication ensuring accurate dosage and timing
- Assist residents in activities of daily living to maintain health and dignity
Rewards Center Representative
Graton Resort & Casino
11.2021 - 06.2023
- Provide exceptional customer service to ensure guest satisfaction
- Enroll and verified identification of all guest
- Process cash, credit card payments for guest to purchase bus/event tickets
- Actively promoted special events and promotions
- Participated in training sessions designed to improve overall job performance
Assistant Property Manager
Renaissance Housing Communities
02.2019 - 02.2021
- Provided administrative support for the Regional Manager
- Handled complaints and resolved them promptly
- Conducted apartment tours for potential tenants and answered questions about properties
- Kept records of correspondence with residents and tenants
- Manage all leasing aspects of properties, including marketing and advertised vacancies
- Coordinate all move-ins, inspect apartment and scheduled cleanings
Cage Cashier
Graton Resort & Casino
11.2017 - 02.2018
- Processed payments for chips, tokens, and cash transactions
- Redeemed coins and tokens for cash at customer request
- Counted and verified cash amounts at shift start and balanced funds prior to shift end or close
- Followed strict security protocols when handling large sums of money
Education
High School Diploma -
Piner High School
06.1996
Skills
- Customer Service
- Data Entry
- Cash Handling
- Multi-Line Phones
- Communication
- Marketing
- Scheduling
- Time Management
Timeline
Caregiver
IHSS
03.2024 - Current
Rewards Center Representative
Graton Resort & Casino
11.2021 - 06.2023
Assistant Property Manager
Renaissance Housing Communities
02.2019 - 02.2021
Cage Cashier
Graton Resort & Casino
11.2017 - 02.2018
High School Diploma -
Piner High School
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