Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Syria Morra

Thornhill

Summary

Dedicated university student with cashier and customer service experience. Professional and hard-working with remarkable conflict resolution and analytical skills. Seeking to apply my abilities towards a new role in order to expand my learnings, knowledge, and skills.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

LCBO
06.2023 - Current
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Counted money in drawers at beginning and end of each shift.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.

Peer Note Taker

Toronto Metropolitan University (formerly Ryerson)
05.2024 - Current
  • Constructed clear and concise notes regarding weekly lectures on any and all requested courses.
  • Ensured timely delivery of notes by adhering to strict deadlines.
  • Attended each week in order to produce accurate information within notes for peers.
  • Communicated any absences or non-lecture dates resulting in a lack of completed notes.

Cashier/Customer Service Representative

Canadian Tire
06.2021 - 08.2022
  • Performed cash, card and cheque transactions to complete customer purchases/refunds.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Restocked and organized merchandise in front lanes.
  • Online orders processing, packaging, and distribution
  • Acting cash supervisor; authorizing transactions and ensuring professional customer service and cleanliness within the cash department.


Education

Bachelor of Arts - Psychology

Toronto Metropolitan University
Toronto, ON
04.2027

High School Diploma -

Bill Crothers Secondary School
Unionville, ON
06.2022

Bachelor of Arts - Psychology

Queen's University
Kingston, ON
04.2022

Skills

  • Cash Register Systems
  • Staff Training
  • Conflict Resolution
  • Flexibility
  • Problem solving skills
  • Organization and multitasking
  • Research and analytical thinking

Accomplishments

  • 4.0 GPA upon graduation
  • Honour roll 2018-2022
  • SHSM certificate at graduation
  • Ontario Scholar certificate at graduation

References

References available upon request

Timeline

Peer Note Taker

Toronto Metropolitan University (formerly Ryerson)
05.2024 - Current

Customer Service Representative

LCBO
06.2023 - Current

Cashier/Customer Service Representative

Canadian Tire
06.2021 - 08.2022

Bachelor of Arts - Psychology

Toronto Metropolitan University

High School Diploma -

Bill Crothers Secondary School

Bachelor of Arts - Psychology

Queen's University

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Syria Morra