Summary
Overview
Work History
Education
Skills
Timeline
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Synned De Ramos

YORK,ON

Summary

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Met and exceeded company Key Performance Indicators (KPIs) for sales. customer satisfaction, and operational efficiency through innovative strategies and collaborative team leadership.

Overview

12
12
years of professional experience

Work History

Assistant Store Manager

Champs Sports
10.2021 - Current
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
  • Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.

Student Lead Hand

Maple Leaf Foods Inc
Toronto, ON
05.2012 - 08.2020
  • Maintained accurate records of employee performance, attendance, and training.
  • Locate and pick purchased orders for customer(s) and local franchisees
  • Regularly carry and lifted up to 30 kg products for long periods of time
  • Inspect products for defects, bruises or blemishes and remove them
  • Assisted in the recruitment, selection and training of new student staff members.

Seasonal Sales Associate

Toys R Us
Toronto, ON
10.2019 - 01.2020
  • Greet and assist customers with purchases to enhance shopping experience
  • Operate POS systems to process multiple methods of payment
  • Bag customers' items following best practices to avoid any damage while simultaneously scanning items
  • Calculated money prior to the start of shift and at the end to ensure amounts are correct
  • Organize and restock warehouse items and assist with heavier products
  • Locate and prepare items for pick-up.

Education

Ontario Secondary School Diploma -

George Harvey Collegiate Institute
06.2013

Skills

  • Stock management
  • Sales expertise
  • Performance Evaluations
  • Issue Resolution
  • Process Improvements
  • Mentoring and Coaching
  • POS Systems
  • Customer Service Management

Timeline

Assistant Store Manager

Champs Sports
10.2021 - Current

Seasonal Sales Associate

Toys R Us
10.2019 - 01.2020

Student Lead Hand

Maple Leaf Foods Inc
05.2012 - 08.2020

Ontario Secondary School Diploma -

George Harvey Collegiate Institute

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Synned De Ramos