Hi, I’m
Synai Soto González
Surrey,BC
It’s not what happens to you, but how you reach to it that matters.
Epictetus
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Skilled in project management and exceptional customer service, consistently delivering results beyond expectations.
Overview
6
years of professional experience
Work History
Posada San Javier
Marketing Assistant
07.2024 - Current
Job overview
- Answered general marketing department inquiries by email, phone, and mail.
- Developed visually engaging marketing materials to support product launches and promotions.
- Conducted market research to identify industry trends and generate actionable insights for strategic planning purposes.
- Enhanced brand visibility by developing and implementing targeted marketing campaigns.
- Increased customer engagement through the creation of compelling social media content and strategies.
- Boosted sales by designing and executing creative email marketing campaigns.
Marriott Inner Harbour
Front Desk Receptionist
05.2023 - 12.2023
Job overview
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Collected room deposits, fees, and payments.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Completed all tasks in compliance with company policies and procedures.
- Improved communication flow by establishing daily briefing for front desk and administrative staff.
Green Lion
English Teacher Volunteer
08.2019 - 10.2019
Job overview
- Fostered a positive learning environment by promoting open communication, collaboration, and respect among students.
- Provided individualized attention to students in need, offering additional resources and support as necessary.
- Enhanced language skills by implementing comprehensive lesson plans and engaging classroom activities.
- Developed innovative lesson plans to engage students in English language learning.
- Prepared comprehensive English curriculum for multiple classes.
Our Lady of Good Counsel Camp
Camp Counselor
06.2019 - 08.2019
Job overview
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
- Ensured smooth transitions between activities by efficiently managing time and resources throughout each day.
Education
Camosun CollegeVictoria, None
BBA from Hospitality And Tourism Management
07-2024
University Overview
- Front Desk Agent, Marriott, Completed 2023
- Lead Server Carlton House of Oak Bay 2024
Skills
- Attention to detail
- Time management
- Exceptional customer service
- Listening skills
- Guest engagement
- Teamwork and collaboration
- Detail-oriented
- Social media strategy
- Analytical thinking
- Project management
- Online marketing strategies
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
French
Elementary
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
HybridImportant To Me
Company CultureCareer advancementWork-life balanceTimeline
Marketing Assistant
Posada San Javier
07.2024 - Current
Front Desk Receptionist
Marriott Inner Harbour
05.2023 - 12.2023
English Teacher Volunteer
Green Lion
08.2019 - 10.2019
Camp Counselor
Our Lady of Good Counsel Camp
06.2019 - 08.2019
Camosun College
BBA from Hospitality And Tourism Management
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