Symone O'Neill

Motivated and adaptable individual with a strong background in customer service, leadership, and advocacy. Skilled in fostering inclusive environments, managing responsibilities, and embracing new opportunities with resilience and confidence. Certified in Mental Health First Aid, Trauma-Informed Practice, Reconciliation, and Gender Diversity. Dedicated to personal growth and excited to bring skills and passion for learning to college experience. Committed to contributing positively to the campus community.

• Mental Health First aid, 11/24
• Food Safe 11/24
• GBAPLUS, 10/24
• Autism and Neurodiversity in the workplace, 10,24
• TIP, 10/24
• Naloxone Training, 10/24
• Early Learning Framework, 10/24
• Reconciliation Education, 10/24
• POPFASD, 10/24
• Trans Care BC Gender Diversity, 10/24
• Trans Care BC Children and Families, 10/24
• Trans Care BC Indigenous Diversity 10/24
• WHMIS, 10/24
• EFFT Caregivers, 09/24
• Back and Ladder Safety, 06/19
• In-House Barista Training, 06/19
• Customer Service Training, 06/19
• London Chef - Entry level skills, 06/19

I bring a strong foundation of skills and experiences that demonstrate my dedication to personal growth, teamwork, and fostering inclusive environments. Through my background in customer service, I've honed the ability to effectively communicate, actively listen, and resolve challenges while maintaining professionalism and empathy. My experience mentoring new employees has taught me the value of leadership and collaboration, as I guided team members through daily tasks, provided constructive feedback, and promoted a positive work culture.

My commitment to learning and adaptability is evident in my numerous certifications, including Mental Health First Aid, Trauma-Informed Practice (TIP), and Gender-Based Analysis Plus (GBAPLUS), which reflect my passion for creating supportive, inclusive spaces. I am equally skilled in self-management, balancing responsibilities, and embracing new opportunities with confidence and resilience. Whether developing culinary and barista skills or engaging in training to better understand neurodiversity and reconciliation, I continually seek to broaden my perspective and make meaningful contributions.

I am eager to bring this mindset and experience to my college journey, where I can continue to grow academically, personally, and as an advocate for positive change.