Symmony Bogart
Willows
Summary
Results-driven manager, known for high productivity and efficient task completion. Skilled in strategic planning, customer relationship management, and team leadership. Excel in communication, negotiation, and problem-solving to achieve sales targets and business growth.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Sales Manager
Hibdon Auto Center
Orland
08.2019 - Current
- Implemented process changes to streamline sales department workflow.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Created and presented monthly reports to management on sales performance.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Managed daily operations of sales department, including supervision of staff members.
- Resolved customer complaints regarding sales and service.
- Coached, developed and motivated team to achieve revenue goals.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Managed inventory and supplies to ensure materials were available when needed.
- Achieved the highest daily and monthly sales in store history.
- Managed financial transactions and structured deals to meet both customer needs and dealership profit objectives.
- Developed and maintained strong relationships with banks, credit unions, and other financial institutions.
- Identified valuable solutions for customers with credit problems.
- Utilized financial software and systems to streamline operations and enhance efficiency.
- Prepared and presented financial reports to upper management.
- Reviewed loan agreements to verify completeness and accuracy according to applicable policies.
- Developed strategies to increase auto finance sales volume while maintaining profit margins.
- Developed loan contracts and explained contract terms to clients.
- Monitored current market rates for competitive pricing of loans offered.
- Oversaw all legal and regulatory compliance related to automotive financing and insurance transactions.
- Analyzed customer credit histories in order to determine eligibility for loans.
Kitchen Manager
Willows Unified School District
Willows
08.2016 - 08.2019
- Trained new employees on kitchen procedures and policies.
- Developed and implemented strategies to enhance team performance, improve processes and boost results.
- Used learning tools and programs to develop and maintain knowledge of food products, promotions and sales functions.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Trained new kitchen staff on proper food handling techniques and safety regulations.
- Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
- Created weekly schedules for kitchen staff members based on anticipated business volume.
- Trained new employees to perform duties.
- Ordered ingredients and supplies to maintain adequate inventory levels for the kitchen.
- Oversaw food preparation, production and presentation according to quality standards.
General Manager
Great American Cookies
Indianapolis
06.2013 - 12.2016
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
- Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Developed marketing strategies designed to increase brand awareness within target markets.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Supervised employees through planning, assignments, and direction.
- Drove a 27% profit growth by developing key promotional alliances.
General Manager
Family Dollar
Indianapolis
06.2011 - 06.2013
- Performed routine audits of internal controls in order to maintain accuracy of financial records.
- Created schedules and monitored payroll to remain within budget.
- Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
- Delegated work to staff, setting priorities and goals.
- Conducted employee evaluations to provide adequate feedback and recognize quality performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Tracked monthly sales to generate reports for business development planning.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Implemented new policies and procedures that brought theft down by 10%, and increased profit.
Education
High School Diploma -
Portage High School
Portage, IN06-2000
Skills
- Inventory management
- Customer relationship management
- Sales reporting
- Regulatory compliance
- Credit assessment
- Customer service
- Profit and revenue-generating strategies
- Time management
- Problem solving
- Negotiation skills
- Motivational skills
- Sales closing techniques
- Training and development
- Staff management
- Sales presentations
- Positive and upbeat
Certification
- California Sales License
- Promax Certified
Timeline
Sales Manager
Hibdon Auto Center
08.2019 - Current
Kitchen Manager
Willows Unified School District
08.2016 - 08.2019
General Manager
Great American Cookies
06.2013 - 12.2016
General Manager
Family Dollar
06.2011 - 06.2013
High School Diploma -
Portage High School